-
February 2024 by Angel C
This location is sadness. Dirty and disorganized. They did a bunch of remodeling that basically just made everything harder to find. Last winter there was rain coming in upstairs for months. Garbage cans out to catch the rain. I bought a bra that had dirty rain water on it because that was the only one in the size I needed. Now I order online for in store delivery and never go further than the pick-up counter.Update: After much remodeling the cleanliness of the store has improved. I still prefer order pick up to shopping in the store as inventory always seems to be low on the things I'm looking for.
-
February 2024 by Maria Cornejo
Those shopping points come in handy.
-
January 2024 by Porfirio Honorato
There are clothes like pants but they are extremely expensive, I don't like them...
-
January 2024 by Lori DeSantiago-Valker
took my son to spend his gift card on some clothes and it had been awhile since i have been there and it actually looked better than it use to. They had a lot of named brand clothes on clearance as cheap as 3.00 dollars however i thought there socks and underwear were a bit over priced. the store was clean but they dont have all the entrances operational so we had to walk all the way around to the side entrance.
-
January 2024 by royalsamurai1
Was on store shopping and wanted to try on some clothes but couldn't because of a closed dressing room with a posted back in 10 minutes sign.We waited 30, but no one took the sign down?! When we inquired, all we got was I don't work in that department?Staff was helpful at all! We took it upon ourselves to try on the clothes along with other customers who wanted to do the same....We still made a large purchase but almost didn't because of no help in customer service.....Tip; hire more staff to take care of your valued customers. It was clearly evident that your store was understaffed. I personally witnessed customers complaining to each other that no one was available to assist them.Sad
-
January 2024 by Robles Davis
The prices on some of the items I found were to high for me over my budget.
-
January 2024 by Antonio Rodriguez Jr
Just xmas shopping . Found what i needed.
-
January 2024 by Treva Harrison
Always fully stocked with good sales, too!
-
December 2023 by Aaron Jenkins
Good Christmas deals going on right now. Look for coupons on line
-
December 2023 by Misti Ford
JCPenney's has been a favorite of mine for over 20 years and I can always depend on them when I'm needing great quality clothing at a decent price. They always have my size and really pretty stuff! My husband and son are both big and tall and they always have their sizes as well. I am guaranteed to find something great everytime I go! Here is my last purchase for my husband's work Christmas party! :)
-
December 2023 by Jefferson Manapul
I had an incredibly frustrating experience purchasing our wedding band jewelry at JC Penney in Stockton. Despite paying in full cash and being assured that we would receive an email or call when the items were ready for pickup, it's been two weeks, and there's been no communication.The sales lady promised a pickup time frame of 4 to 7 days, but checking the app revealed our purchase still "in transit." Contacting JC Penney customer service only added to the frustration when they claimed the item was sent back, offering no solution.Calling the Stockton store was equally disappointing. The initial response was a false claim of a refund, and the manager, when finally reached, seemed just as clueless. The lack of communication and conflicting information have left us incredibly dissatisfied and unsure about the status of our purchase.I will update this review as the situation unfolds, but as of now, the experience has been a complete letdown, and the uncertainty surrounding our wedding band purchase has been needlessly stressful. So for now my advice don't purchase anything from this store specially jewelries.
-
November 2023 by Ray New
The dang lines the check out were quite long.
-
July 2023 by Martin Salas
Jcpennys one of the Original clothing shoes for women and men to shop great deals buy one 50% off ?
-
July 2023 by Micro Phone
One of the last department stores in the area that still offers a wide selection on hand of many departments at competitive prices. Found some nice clothing for an event that I was able to try on before purchasing. Sales are available often and a good deal can be found.
-
May 2023 by Jim Goddard
Friendly service. A blessing to have no problem finding help on the floor. Woman who was cashier was very friendly, polite.
