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March 2024 by Joy R.
I used to go here a lot. Then the service went down and I stopped going. It's probably been 3 or 4 years since I was there. I decided to give them another chance today. The kid that helped me was amazing. I told him it had been awhile, so he set out to win back my business. He vacuumed the floors of my car himself. I don't think the carpet has ever been that clean! I wish I would have paid better attention to his name so I could let corporate know what a Jewel they have. He definitely needs to be promoted, or at the very least, he needs a raise!
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March 2024 by Jorge R.
This evening I took my vehicle for an oil change at Jiffy Lube on Hammer Lane. Outstanding work and attention to detail. Special thanks to Moises for going above and beyond to provide exceptional service.
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February 2024 by rachelle turner
10/10 do not recommend! I got there around 11AM and they took my car back. The office attendant told me he would speak with me after 5 mins. He never spoke to me or attempted contact. Whenever he came back into the office he was snacking and pulling other customers into conversations and then leaving directly after. I did not feel comfortable going into the car bay where the other attendants were working. It took 30-45 mins before a very nice younger Asian gentleman approached me with some information and communication. He is the only person worth appreciating there. I could have handled the wait if someone had COMMUNICATED at least once before waiting for more than half an hour. I understand I came in on a busier day but that does not excuse the lack of communication with their customers. Do better Jiffy Lube.Shout out to the Asian guy who was actually doing his job tho
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January 2024 by M R
Bunch of idiots working here. Go to the one on West Lane, they greet you when you pull up and do the work in a timely manner
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January 2024 by Gabriel Jimenez
Great customer service quick and easy service. Parking is a challenge when busy.
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January 2024 by JD P (DRAGON)
Great service, clean waiting room. Been coming here for a few years now.
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December 2023 by Linda Banks
I appreciate the 30% seasonal discount sign placed outside by the employees, however, I had to ask the employee to apply it to my total. I notices 2 other women came in and the discount was not brought to their attention, so encouraged them to ask for it.As a woman that was disappointing for other female customers. Our money spends the same.
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December 2023 by Zamora “Mo” Brown
I went to Jiffy Lube September 14th and asked what to do to oil change I paid $75 once I went in there. He checked me in and stuff but he told me that they didn't have enough oil for my car and I was like what but then he said I think it's fine autozone. So then I paid and I left then I had to go back just the other day because I didn't have an oil in my car and my car was n***** a noise so I had to go back there to explain and let them know that they didn't put all the oil in my car. That they wasn't supposed to. So I went back and then we filled it.
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December 2023 by Terra Edwood
I explained to the guy that my uber inspection was because my car had new plates and the guy did my inspection and used the old plates instead of giving me a new sheet he used white out which according to Uber made it a fraudulent document. I went back and asked them to fix it. I notice that my invoice had the wrong plates also. I asked them to fix it because I wanted to show Uber that I had paid for it also. They refused stating that I would have to pay for another inspection. They made the mistake and I had to accept that they could not fix it without charging me another $35. I think that he should have known better in the first place as a professional. It caused me undo stress because Uber shut down my account for their mistake.
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September 2023 by Diana
It was about an hour wait. They did the very first oil change to my car and topped all fluids. It was under $200 so not bad :) thank you.
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September 2023 by Josef Aceves
The experience was pleasant. The shop ran like a "well oiled machine" ;)
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July 2023 by Felicia Lopez
Everything was good except I waited like almost 2 hours, the said they need to order an air filter and it was on its way. 2 hours V laterServices: Air & cabin filter replacement
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July 2023 by Jose DiazShoreque
Nice and friendly staff. They were great on timing as well.
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July 2023 by Cynthia Stevens
The employees are very professional, and they listen to your concerns and they give you opinions.I recommend this business to anyone who needs an oil change.
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June 2023 by Jeffrey P.
It nice and nice flow for clearly and fix for my car change for oil and enjoy driving around