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December 2023 by Omar R.
Great service I'm beyond happy with my alignment definitely a trust worthy company they communicate great and do a good a job they did above and beyond with cleaning up my dirty wheels and made them look nice and clean. For sure coming back again and will recommend them to my family.
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December 2023 by Carol T.
Fair and outstanding customer service! Always answers my questions and prices are excellent!
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August 2023 by Tammi Ison
Very honest company! Friendly and knowledgeable shop.
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August 2023 by Gina Clair
Great Work & Always saving the day!! Thank you! ?
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June 2023 by Debi Arellano
Matt, the owner is very knowledgeable, and their work is top notch. Matt will take the time to answer all your questions and help you make decisions on what needs to be done on your vehicle.
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April 2023 by JOY G.
I am so Grateful to Matt & Fred at Jim's Alignment! I've been a customer for about 4 years and each and every time I leave Jim's Alignment, I literally call them on my way home to Celebrate! I Rave & Cheer on the phone about how Great my car is running and how it's "Even Better than when I brought it in for the repair!" My car always feels like it's had a tune-up, on top of the Excellent Repair Job! It's like, they tweak little things that make the repair even more clean. They Go The Extra Mile & Their Customer Service is through The Roof! Quality, Friendly, Affordable, Car-savers, and for me Lifesavers! Joy!
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March 2023 by Byron B.
I never actually had any work done at the shop. But when I called and ask them questions, they were super friendly, very helpful and upfront about the costs. They were also willing to help coordinated time for drop off when I need some new brakes and or an alignment .
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February 2023 by Peter Jimenez
It was my first time going there customer service was great they worked on my car pretty fast.
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September 2022 by Christopher H.
Super rude ! Asked if they could do an alignment and he asked why? I told him I just had the front end completely rebuilt and put brand new tires installed. I said it has a 4 inch lift and he kept going on about cheap lifts and what problems I was having. I told him I have had the truck for 13 years and has 6 sets of tires with no unusual wear.i had. The front end rebuilt because of the miles and asked if they could do it. His EGO and customer service is terrible. He the said I was rude and to go somewhere else and hung up without quoting me. What else did he need to ask? Again, completely rebuilt the front end with dealer parts and brand new tires no historical problems in 13 years owning the truck. Just read the other REAL reviews. AVOID this place at all costs!!!
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April 2022 by Sunny Z.
We have been coming here quite a few years now. The new owner Matt worked there for years so the place runs great just as before! I honestly don't trust any car repair as much as them. I have had Nissan dealerships tell me that repairs would be 2x more expensive than Jim's and half the time what they tell me needs to be fixed, I find out from Jim's it can wait or isn't necessary at all. Very trustworthy and we will always come here as long as they are around!
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April 2022 by Mitch. J.
Great shop here in Stockton especially if you have a four-wheel-drive or lifted jeep! Had a good feeling the second I walked in and met everyone, very honest and very fair. Jim's was recommended to me by another local mechanic that I found on yelp. Very thankful for the recommendation I will definitely be back and definitely recommend the shop!
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December 2021 by Mary H.
First time coming here and it was actually off a referral from someone. Great customer service. We initially went somewhere else first about our alignment, but wanted a second opinion and Jim's really accessed the problem and gave us the correct diagnosis. We really appreciate them and plan on returning if ever another issue comes up. Thank you guys! You saved us.
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September 2021 by David Monaghan
Great place to entrust your vehicle. Never do more than what is needed. OVERALL IMPRESSION IS TRUST.
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July 2021 by Rodwel Balbin
Brought my car in for diagnostic. 3 days later they could not find an issue and they recommended me take it to the dealer. Due to my issues I've had with my car I understood. Went to pick up my car and they didn't charge me for looking at it because they couldn't find anything. Its hard to find an honest shop. I would definitely recommend this shop to everyone!
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June 2021 by Johan Shackelford
Fantastic Customer Service and great job on the details of my alignment. Great place and great experience. Best of all my Jeep is traveling well on the road again.
