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November 2023 by Sar Hem
October 5 @10:23am I called to the sale person requesting him to look for used engine for my big rig. 12pm call back to check the status he(Chuck)promised will call me back and will not forget about me. The next day 10/7 @12:30 he never call me back. I requested to talk to manager. Lane is a manager, his replied was short stuff we can’t handle it. But every time you call in that person pick up the call the first ring. What a lame excuse. Any business, customer call in because they wants to do business with. I thought they don’t give a dam. Pack up your business to go elsewhere like I did. They are not the only one?
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October 2023 by Jeff Karmann
Honestly, my intire adult life... This business has ALWAYS gone the extra mile AND bent over backwards to get us whatever parts we needed... When other suppliers and shops were saying "obsolete", "buy a new truck", and "sorry, couldn't find one..." ACME always had it, or got it within 48 hours. Sorry, LKQ... Old habits are hard to change.
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June 2023 by Highway 50 Inc
Thanks Chuck for easy pleasant transaction, thanks Joel for all the yard help, to load up..Great group of guys work here and are down to earth to help customers out. Definitely coming back here for future semi parts truck purchases.
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December 2022 by Dan Eddy
I have nothing good to say about this company. In the 66 years that I've been around, I've never come across a more dishonest, and incompetent truck parts distributor, period!I purchase a used cylinder head from them that was supposed to have been inspected, and have it shipped to the shop. (That took over a month) The head was never cleaned or inspected. After cleaning, the shop found 4 visible cracks.LKQ says they'll give me a refund, or credit. Fine, sell me a rebuilt, I'll pay the difference.After another extended period of time, the shop gets the rebuilt head. Now there backlogged with work, and i have to wait.The head finally gets installed and upon 1st start up of the motor their head fails.They (LKQ) are denying the claim saying its non warrant able. They say the engine oil system wasn't primmed. They have not talked with the shop, so how could they know that.Bottom line, they made up a lie so they can refuse to honor their warranty.Hard to imagine a corporation that has to rip off an independent truck owner so it can make money. They are, and will do the same to you, if you do business with them.Naturally, the choice is yours. Thats what has happened to me. By the way, that job cost me $15,000.00 Thats gone now, the truck isnt fixed, and i had to lease another truck. Just what i gu y wants to do when he was going to retire next year.
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October 2022 by Kuvar Sameer
Very friendly staff, i dealt with Chuck and he is very professional and helpful. I got most of the parts I required for my Semi truck.
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July 2022 by Harsimran Singh (Baran)
Old parts. You have to find in yard.
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May 2022 by SAC VALLEY
Great place very organized excellent staff very friendly will definitely be coming here way more often I appreciate it all the help I got today thank you guys wonderful place
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May 2022 by Lonny Avila
Great in-person customer service. When your in a tough spot they make you feel that they care about your problem
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May 2022 by Simarjit Singh
Good place to find used parts
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February 2022 by John R Osgood III
Stacey really went the extra mile for me , putting the customer first is priority at lkq heavy and it shows in how they treat you , like I’d been trading with them for decades . Thanks to all involved
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December 2021 by Jerome L. Moore
The sales people there were out of the way to help me it took a while but they got it done I was impressed
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October 2021 by Victor Avina
used truck parts. excellent service
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May 2021 by Robert Jones
It was fine parts and locate the parts for you for your vehicle or truck
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October 2020 by Yevgeniy Dorozhin
Good place. Sales man know what his doing.
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September 2020 by Edward Davila
Rick and Nugyen were a great help and got me the parts that I needed ASAP.Thanks fellas...........
