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February 2024 by Calvin D.
Terrible customer service from middle aged female associate on 2/26/24 @ 3:13pm. My friend went in to use their brannock device so I could help him find shoes and the lady working in the shoe department was hovering over him the entire time and eventually took the brannock away and said "This isn't going to work out" when she realized we weren't going to purchase shoes in that department. The store was literally empty of patrons and the experience left a bad taste in our mouth. Utter rudeness for no discernable reason. We'll be sure to go to Dillard's with better customer service next time
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February 2024 by Genebeth Galela
Helen at the Ladies' department was very helpful and patient with me as well as very knowledgeable about the items I was interested in buying.
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February 2024 by Jose Chavez
Great experience. Good deals on shopping for casual clothing.
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December 2023 by Lisa W.
Great location, staff members, selection of styles and value. I really appreciate the online selection and ability to exchange in the store.
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November 2023 by Bidyasagar Pradhan
Me and my wife went over-there for MK bag but we got long time wait about 45 minutes no attendance at bag sec last minute Maria came and help us she is so nice but she is sick any way her humble ness appreciated
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November 2023 by Rub Nawaz
Manager working today (October 26) around 330PM for kids' backstage toys section is an amazing person. Spent 10 minutes with lead of that area without getting my point accross but Manager and one of the team member working at register in kids toys section were very helpful. Hire more people like the Manager and lady at till and avoid hiring robots like the lead who didn't wanted to listen or understand and instead was just circling around one point.Thanks again to both ladies for your help in solving my issue.
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October 2023 by Jennifer M.
Do not take part in their so-called raffle to win baskets full of product as it is rigged and they pick certain tickets for certain customers to win! I experienced watching them cheat at one event where the gal who pulled the ticket out already had the ticket in her hand. I confronted them about this afterward and they ended up offering me a gift card so I would not go to corporate with the information. Cheaters and liars. People pay a lot of money for the raffle tickets. They will only make winners out of their favorite customers. What a SCAM!!!
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October 2023 by BBADB
Ordered an Adidas sweat suite online, picked up in the store, they asked for my driver's license as proof of ID, didn't understand why they need that especially in these times of ID theft and computer hacks. Will order online to be sent to the home from now on, or just buy in the store. Other than that, service, selection and ordering was no problem.
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October 2023 by Sherry Smith
Every time I go to this Macy's purfem the lady's there alway bad customer service. About two months ago went to Jewelry side really nice older lady but I went back again different young lady bad customer service. I'm just tried of the young lady's at this location looking at me up & down then walking away from. I will not be visiting again. Tracy Macy's Treat me so..well?????
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August 2023 by Rocio Canchari
This store looks dead in and out. The employees have may too much time on their hands and follow you around . Thumbs down.
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July 2023 by Kayla G.
I came in trying to make a return and was having trouble i had spoke with a employee about what we can do, she didn't really give many options. I came across Marissa she's the best! She was really helpful and helped me out. Hands down the best ever really helped me out. Thank you Marissa!
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July 2023 by Jeanette Rees
Bought my grandaughters school clothes all for unbelievable price! Good sales, (always check the clearance section as well) she got 1pr pajamas, 1 sweater, 1 top, 4 outfits (top & bottom)$50.
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July 2023 by Otis Fitz
Men's department cashier on June 23rd, day shift. Was department extremely helpful to all the guest in line and in store. The young lady whom helped me also was very good at being cognitive of the line and the cashiers on duty. She made me want to stay in line, cuz I was going to leave the items & store all 2gether!
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July 2023 by Franny R.
Went in to look for a fragrance that I was interested in smelling, but was bombarded by fragrances that suited older men. I went in twice, the first time I was greeted by nice lady who helped me pick out 2 fragrances that I was interested in. I left to make a decision and when I returned I was greeted by a gentleman who was constantly pushing Kenneth Kole fragrances and was ignoring my requests. The fragrances that he was recommending me suited men in their 50's, I'm 19. I went in wanting to smell the channel bleu and the Sauvage elixer and left with nothing. After that they called my JOB wondering why I left and if I was coming back, I had explained before I left that I was leaving because I was on lunch break and had run out of time. I ended blind buying the Channel Bleu from Macys the next day online.
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April 2023 by Della Houston
Make up and perfume sections 5 stars!!! Love Clinique and Este Lauder sections. Clothing 1 star! Mens and women sections messy clothes not in order. Plus size mixed with reg size dresses...just disorganized, messy and frustrating to be around.
