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November 2023 by Frank Case
Melissa was very professional and helpful. Very welcoming.
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September 2023 by Raiana Toilolo
id give 0 stars if i could. way overpriced for a storage that has mice. literally all my stuff had rat poop on it, I wouldve abandoned and trashed everything if it wasnt for my daughters birth certificate in it.
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August 2023 by Meli Mel
Needed a storage in a crunch and the lady working was wonderful. She was very helpful, found me a great price and was so helpful. I am very happy knowing my items are safe and being taken care of.
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August 2023 by Nathen Perkins
I had a unit at mariner's self storage and unfortunately rodents nested in my unit. I lost some sentimental items that were irreplaceable and belonged to deceased family members. Storage pro paid the maximum amount of money covered by the contract! The on site manager Kara Bustamante was very helpful.
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August 2023 by Teresa Ross
It's a great day when you do business somewhere like this.Very kind, very straightforward and professional service was appreciated.
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June 2023 by Vanessa Flores
For the year that I rented from here everything was really nice. Big spot, cheap price, very understandable when I couldn't make a payment. Erika was always super nice and always new how to help. Overall experience I liked it.
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May 2023 by Eva Beisner
I will never recommend nor rent ever again at your facility. My storage unit was robbed, I made police report and filed the claim and was told from storage claims dept that I wouldn't be entitled to compensation because I didn't have no receipts. I lost cherished items from 35 years ago and brand new items gifts for my new place. Storage claims said I needed receipts in which were in the storage...this has never happened to me.
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April 2023 by Deborah “DEBA LYNN” Spangle
So glad that today my son sent me to you guys. The girl was so kind and helpful.Got the storage I needed. And the right price & things with son & grandsons help ate move in and I can get me moved into my new apt next week .Thank you lady s and look forward to have things of my folks safe till I get the appropriate time to deal with the momentous I've placed there.My son used you facility for several years cascad waterCo.He Bill Spangle referred me to you.Great choice ?Deborah
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April 2023 by John E.
From the time I first rented my unit, it was obvious the local manager really didn't care if I left or stayed, no sweat, terrible customer service!My inside unit was broken into & again, no one cared! No call to police, no trying to figure how the thief got through the main gates, lots of camera around, they said they don't review for thief's , even if I do the leg work!
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March 2023 by S Martinez
They just hung up on me mid sentence while I was on the phone with them. They say they’re open certain hours yet I have NOT been able to go in and and make a payment because every time I go no one is there. I call and call and nobody answers. And I have late charges and I’m limited to times I can come to the storage since I can’t drive and have to get a ride from someone. So anyways I called customer service and asked why they say they’re open from this time to that time if they’re not they should say they’re closed instead and she hung up on me. I wasn’t being rude but I try to pay but can’t. And then u guys charge me late fees. Go figure.
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March 2023 by Jolynn Moore
I felt like my stuff was safe here. The customer service employees were very kind and very helpful. I would definitely store here again.
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February 2023 by Luis Javier Martinez
My experience at Mariner's was totally awesome. Besides making sure that my payment went through. She made sure that all of my personal information on the computer was correct & accurate. She set me up with a second unit that was very convenient for easy access. I was very satisfied with her at all levels. She was very courteous, professional & nice to me. She is definitely a very big assett to Mariner's Self Storage. I would definitely recommend this Storage Facility to my family & friends.
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February 2023 by Michelle Brumfield
I really needed the storage ran into some problem but the manager didn’t stop until she got me what I needed.
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January 2023 by Johnny Combs
While I usually avoid renting storage space this time was unavoidable. Due to a death in the family we instantly had a lot of stuff with nowhere to put it all. Every place was full. I was able to get a 10x10 unit at Storage Pro (Mariners Dr.). Of course because every place was full the price was high. I understand that "Supply & Demand" dictates pricing. As soon as demand let up I was allowed to move to a 10x20 for a lower price than my 10x10. The office staff was great and very helpful. It's on you to check pricing but that is how business works right. Overall great experience and customer service.
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November 2022 by paul reed
Staff was courteous and efficient all in all a pleasant experiance
