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December 2022 by Nancy M.
Refund policy not explained at the point of sale. The company will not allow returns and will only allow for exchanges for greater value one time. Spent 7000 on mattress that is not satisfactory.
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July 2022 by Jim R.
I had a very unusual circumstance regarding the disposal of a mattress. I called every mattress store in Stockton to ask for help. None said there was anything they could do for me. However, City Mattress called me back and said they could arrange to help me!! I was ecstatic and relieved to be able to have the mattress taken away. If you need special help, this is the store for you! They know you are the customer.
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May 2022 by Stephanie C.
This place sells low end mattresses promises the warranty and than ignores you calls I will be seeing this man in court soon as my lawyer pulls my phone records on how many times I been calling and leaving messages. Don't buy from them you will be highly disappointed the people that left good comments are the employees and their friends
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November 2021 by Jessie Ann F.
I went to 10 stores and was tired I didn't find what I wanted as I was going home I was at the stop light and seen this place. The mattress is so firm it's what I wanted the other places say thier beds are firm but not like this one. The staff is great the manager was customer friendly and promt with the delivery if I ever need a mattres again, this will be my placeJessie Ann F. Flores
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June 2020 by Karla T.
5 stars for curtis and his customer service alone, i didn't end up making a purchase and he was totally ok with that , he didn't try to upsell me or let me buy something i wouldn't be happy with in the long run , his personality alone made me a satisfied almost customer lol
