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January 2024 by Kory Castleberry
John and abel Made everything easy
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December 2023 by Cathy Walker
I have given this store multiple chances to show they can perform in the simplest of customers service task. Each time they've failed. It seems the only thing they're efficient at is saying hello. And even that they get a B.They sell phones right? You would image they know a little something about how they function. Nope. I was told not to expect them to either, unless it's a "Metro PCS Phone." What brand is that? I have never heard of and didn't know Metro PCS manufactured equipment.I've been a customer for 15 year's without going to another carrier. I was with them when you could only use Metro in certain cities. Being treated like I'm been treated at 905 North March Lane in Stockton California makes me think about taking my business somewhere else, DWAYNE! The store manager whose done all you are willing to do, EXCEPT read the Google instructions on how to increase the assistant volume and made me pay another $26 for new phone that does the same thing you said was broken because you didn't know what the hell you were doing store manager. I'm the 67 year old lady with little to no technical skills depending on the young whipper snapper phone tech manager to help me. You failed and didn't care. And then put me in the hands of an incompetent with a smart disrespectful mouth. Shame on you. She erased half my photos and downloaded everything to the memory card and now I can't take any pictures at all.
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August 2023 by Chhan Mam
Love the service at this location
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July 2023 by Google user
Love the service at this location
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February 2023 by Mary W.
This is a review supporting tmobiles billing. I was warned not to get service with them and should have listened. #1 the outsource there call center in out of country. I'm paying united states prices for service yet there call center is over there so they pocket more money. There billi g has cost me so much money now I owe $100 and it's all fees. I had a late bill called to pay it. A call center rep answered my call with broken English I could barely understand him instead of him taking my payment he put me on a payment plan that cost more money. Tmobile now has compounded fees that could have been resolved when I called. I warn you don't get caught up with them. There billing is designed to get you owing them and only benefits them. Your lucky if there call center has someone you can understand or quits talking long enough for you to explain what's wrong. Don't do it.
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January 2023 by Martin Cervantes
Thank you for your service.
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October 2022 by Phillip Chavez
I love metro and the store on 1540 March ln
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May 2022 by Heather H.
They had a deal if I got my phone fixed it would give me $800 credit towards my plan . So I called icareirepair.com in Stockton and got it fixed in 15 mins. And got a new
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September 2021 by Keshia L.
Update of my previous review. I bought a new phone case and tempered glass screen from this location on April 8th. The screen was under warranty. Well in September I cracked the screen, and was told at the store that they no longer carried it. Well I was much much unhappy. So I left a review to that effect. Well Leslie reached out to me from MetroPCS and without going into too much detail. Leslie refused to let me remain unsatisfied. Even when I had decided to say screw it. Leslie persisted, by going above and beyond what I expected. I also work in customer service. That's the type of service that I give. It's nice to be on the receiving end for a change. Thank you Leslie again and again.
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February 2021 by Ramiro Anzar
Great they fix my problem ?
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November 2020 by Olga Rodriguez
I always go to this location and get all my metro needs
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November 2020 by Sharon Sillemon
The best customer service
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November 2020 by Auwayne Bytd
Best service
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October 2020 by John Mann Smith
Great service and staff
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October 2020 by Anglena Narvaez
The best store to buy a metro service
