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July 2023 by Sydney Z.
This place never has any sizes and every worker that I encountered was so rude. It was so busy and they only had one register open. Another register spent an hour trying to do a return 7/9/23 after 5pm you might want to hire happier employees if you want customers to come back... They were having a shorts sale buy one get one for $25 and I guess I could have grabbed another pair of shorts. I asked the cashier to help me figure out which shorts are apart of the promo she tells me all the shorts in the front and back. I grab a pair from the front, she rings them up, she then proceeds to tell me they aren't apart of the promo. Guess you didn't want another sale since you didn't want to help me lol
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November 2022 by Fahim Hashimi
Great quality of clothes with very low price compared to other stores in town
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November 2022 by Gabby G.
Worst customer service! This associate is the RUDEST of them all. I visited this store and was so taken back by how inappropriate she acted. I was ready to make a purchase and walked out empty handed. She stated she doesn't give her name out, that she's a manager and when I asked to speak to someone above her she stated I could find the DMs information myself. According to your website the American Eagle brand culture is based on core values - People, Integrity, Passion, Innovation and Teamwork and your employee demonstrated otherwise today. You believe your associates are the most valuable asset but in this case this specific employee tarnished the American Eagle brand for me. I have visited this store numerous times before and have never received such horrible customer service like I received today. This associates behavior is unacceptable and needs to be addressed. It's employees like her that remind me why I chose the online option vs visiting a store. Wouldn't recommend shopping at this location. Buy online and return here.
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November 2022 by Google user
Great quality of clothes with very low price compared to other stores in town ?
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February 2022 by Haris Shah
Great prices and staff
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April 2021 by Kourtney K.
So disappointed today. Went here to get a gift card and new jeans and leggings and the biggest size they had was a 4!!!! That's unacceptable. Why is this store even still open?!
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April 2021 by Alonzo C.
So now because of covid there are employees standing in front of the door . Well today i went to look for some jeans and yes i am a bigger girl wearing a size 16 in jeans and when i told the guy i was looking for jeans he looked at me up and down and simply said " we only have jeans up to a size 8 at the moment " didn't even allow me into the store to even just shop around maybe for tops or something. Worst experience ever
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October 2020 by Michelle Montano
my daughter loves there Jean's all the staff is very nice and helpful.
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August 2020 by Tayler S.
I believe I had spoken to Gabby today about some issues I was having with an in store delivery. She went above and beyond with helping me, she did everything in her power to help me. She was polite and friendly, which was a huge thing for me. I know working customer service can be challenging at times but she really took her time explaining things and finding out more information for me as well. I had to get off of the phone slightly abruptly and when I called back an hour later another associate I believe her name is Issa (but I'm not completely sure) has answered the phone and was able to recognize my situation and actually knew about my problem as well. These two associates were amazing and I hope they get some type of recognition. It really meant a lot how patient they were, especially in a time like this.