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May 2023 by C L.
Pros: Friendly service & got exactly what I wanted.Cons: States that the earrings "come with the warranty", yet do not state that it's $11. They just add it onto your bill without your consent.
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November 2022 by Ariana Taracena
Thank you Cynthia for being so cool !! Loved talking to you!! You are the best!
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September 2022 by Nana M.
they lied to my face and guaranteed me that my 1 year old daughter would get a new earring or new set every time she would lose one. I paid for warranty and multiple times asked are u sure that warranty covers for loss of earrings and the assistant manger insisted that it does cover for loss of earrings not jus damage. Not even a year later I call to ask if I can go in because my daughter lost one of her earrings and now they r telling me that no it's doesn't cover for loss of earrings. That they r so sorry for the misunderstanding but there was no misunderstanding because the assistant manager told me herself about that waranty I didn't ask about it she offered it because my daughter was pulling on her ears and she guaranteed that would be the best just in case she would pull one out and lose it so I was like yea that's right and that sounded like the best choice especially since I was already paying $85 for the pair. So anyways I spoke to the manager and she just keeps telling me I misunderstood. That there is no way they offer that warranty but yes they do and after they don't want to go through with what they guarante and what u pay for. They blame it on you and say u misunderstood that they would never offER that to their costumers. So to anybody going to jewelry PAGODA in Stockton California inside the Webers townmall. I wouldn't purchase anything from them ever again. Just for the fact that they lied to my face and to a lot of Their customers just to sell their warranty! TERRIBLE CUSTOMER SERVICE FROM ASSISTANT MANGER AND MAIN MANAGER!! Who r the only 2 employees normally at the business!
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November 2021 by Elisa Herrera
$255 for 2 piercing, wow, should have went to Daniel's $39.99 w/ 14kt studs
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May 2021 by Elissa Herrera
$255 for 2 piercing, wow, should have went to Daniel's $39.99 w/ 14kt studs
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April 2021 by Tyechia P.
Terrible service my 16 month old only has one hole closed after getting her ears pierced at 3 months and they wanted me too wait 4 hrs too re pierce one ear and they. Have been like this even before covid19 so stop trying too use COVID as an excuse I'm really tired of this one location in Stockton ca Weber's town mall
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December 2020 by Antoine Lopes
Great service
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September 2020 by Marcee D.
this is the worst place to do business they are slow as hellll cant believe i left an hour and half of waiting for nothing haste makes waste make sure i tell my family and friends to not go there pond shop better at least you get a deal
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February 2020 by Gabrielle Beltran
Was very helpful with my 4 year old. She lined up the dots perfectly and they pierced at same time so it was done & over before my daughter knew anything really. Thanks y’all!
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July 2019 by De'Ann Smith
Great deals
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April 2019 by Karissa Alejandre
Friendly staff
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March 2019 by Mila Love
Walked away with a bracelet diamond earrings and a gold chain for a very reasonable price. Buy 2 get 3rd 1/2 off. Jessica was knowledgeable and helpful. Thank you.
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December 2017 by MLE K.
We had no problems here. The lady who pierced my son's ears was great. Wore gloves and asked both of us if the ink marks looked even before she pierced. Free piercings when you buy a pair of qualified earrings. Definitely would recommend.
