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February 2024 by Lex Muok
The bad employees no longer work there!! This place was great. Quick, kind and gentle when it came to drawing my blood. The girl taking my blood was very professional and nice. She chit chat with me casually and the process went by super quick. She was very friendly!
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July 2023 by Debra griffith
I went there today and I was scared cuz the last one I went to they were rude and couldn't even get blood but I went to California street where Marie and she was the best ,! I'm talking she's great she was nice and had no problems getting blood and I'm a hard stick thank you and remember Marie. Is the best and her regular location is magnolia st.
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November 2022 by Wendy Oliveri
Very nice people drawing your blood. I always use Quest. The best!!
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September 2022 by Ivonne Rodriguez
The young girl (Dominic) at the front desk was very short and rude. Poor customer service.
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July 2022 by Jennifer Soto
This place is HORRIBLE. The nurse that attended me had a really bad attitude. I was asking her important questions and would just answer with such an attitude. She was legit hurting me with the needle , and I’m bruised up now !
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July 2022 by KATHY Thompson
My appointment was at 12:40 I arrived on time, forgot my mask went to my car less than 3 minutes, went to front desk and waited 30 minutes at window employees saw me there didn't bother to let any one know I was there! It was almost 1:30 and I left. Horrible Horrible customer service
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July 2022 by Iqra Javed
literally the worst experience ive ever had w quest labs they make you wait wayyyyy longer than they should my appointment was on 1 and they made me wait 30 mins past 1 , staff is super rude
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March 2022 by R ob Perry
It's a little slow but they getting a little better more work done today and tomorrow days to come
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March 2022 by Janno H Bambino
They don't know what they are doing
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February 2022 by Aisha Abercrombie
Awful. System had me register on portal then lady comes out and said I registered wrong after I waited half hour. Then wait longer and nice lady see me out there waiting and says come back I will help you. She probably only one know what she doing. Kudos to you but system sucks. Need customer service back at window because kiosk is letting foks register WRONG
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January 2022 by Catherine Greer
I do not know why this location gets low marks. I arrived at 9 am, registered and was seen within 30 minutes. Staff was courteous and professional. Like most places, there is a labor shortage, so there is no receptionist. These irritated some that wanted attention or to ask a question. Most of whom had not checked in at the (I pad). Just registered and you will be seen, even if it is just a question. You would have to register even if a front desk person was there. Is it ideal? No, not at all. However, this is reality folks. The Lab techs are not receptionists. They are actively working with clients the whole day. They do an incredible job under these circumstances. I say job well done, for the rest of us, have some patience and respect.
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October 2021 by Chelsea Carroll
Our family trusted Quest’s promise of a 2-3 day turnaround on Covid testing. It’s been five days and they have no estimated timeframe of completion for our work. We wasted $409 and ruined a vacation. Their website promises 2-3 dats and is “frequently updated.” customer service says, “there is a surge!”
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October 2021 by Nancy Gelardi
Been there a numerous times and they cannot find my veins in spiteof telling them that they need a butterfly needle. Place is over crowdedCome out with huge black needle marks as they poke me from one hand to another. Not happy with the employees!
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July 2021 by Bilyeu D.
MEAN, NASTY AND RUDE!! That pretty much sums up the 2 "workers" I had the UNpleasure to come into contact with. They repeated over and over that they would be closing in 8 MINUTES and why could I not just come back another day. Then the LARGER one of the 2 grabbed the paperwork and said, she don't get it , I'll just do it, COME ON! I grabbed the paperwork back and walked out. I went back into the doctor's office that sent me in there and told them everything that happened and why the blood would not be drawn there like they suggested. DO YOURSELF A FAVOR AND NEVER ATTEMPT THIS SECOND RATE, LOW BUDGET, LOW EMPLOYEE STANDARD PLACE!!!
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June 2021 by Anne Pen
This place is just horrible!! An hour and a half!! 2 hours!! Walk in!! Never coming here again. People were leaving cus it was so ridiculous. Unbelievable. Lazy, slow staff.
