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October 2023 by Lisa
Why do they NEVER answer their phones!!!! I had bloodwork done at 6:30 am with a STAT, results should have been sent to my Dr. by 12:30, it is now 4:00 pm, and my Dr still has no results!!!!!!!
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October 2023 by Nimra Kanwal
Its really convenient to go there if u have an appointment u can check in before entering the lab and u don’t have to wait. The staff is friendly and nice
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March 2023 by Jerry Avalos
I showed up on time, they took me in immediately. They were courteous, professional, and caring. I am really confused about people's one star reviews, Quest on March Lane was awesome.
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March 2023 by DCJUNIOR2000
tried calling to ask a question and couldn't speak to a live person. The voice message is AWEFUL. I will be cancelling my appointment there.
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December 2022 by Nicole T.
They are incredibly SLOW. You make an appointment only to wait hours THEN they call me back and say I have a small balance ok here's the money NO CASH NO VIRTUAL CARD NO APPLE PAY I literally go all the way back home. Tell them before I leave so I don't have to wait again. HERE I AM WAITING keep in mind it's a fasting test. I hate it here
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October 2022 by trinidie medina
I honestly wish I could give them zero stars! We are now unable to talk to a representative to schedule appointments and the automated system it terrible! It hung up on me 3 times and it’s such a long process to make an appointment now. You can’t even go online to schedule one! Worst system ever they really need to think of there patients!
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October 2022 by Cindy Pash
Very professional staff and best of all the blood draw didn’t hurt a bit AND no bruise!!!
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October 2022 by GraceSerenty3
It is ridiculous that there is no way to speak to someone over the phone without having to come to a testing site. Not everyone has a car to come in to ask a simple question.
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August 2022 by Bilal Ahmed
I wish I could give them 0 stars but I can’t I had an appointment came in early no body was at the counter to check me in they came out after 20 minutes later started to saying that I’m late to my appointment wasted my day and time no manners towards patients
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April 2022 by J M
Made an appointment over the phone with automated system for urine test, I went there and they said it was for blood and couldn’t do my test for urine, so maddd, these people could care less how you feel, stay away from this place.
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March 2022 by Lia Yang
Very very rude lady up front. Very poor customer service . she’s super rude. Don’t go to this place if you don’t want your day to be ruined by her. First and last time
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November 2021 by Steven T.
WORST EXPERIENCE I'VE HAD WITH PHLEBOTOMIST! First staff probe me twice without drawing blood, then was swapped out for another staff. This is a first time ever in my life that this had happened. WORST part is that the first staff was unapologetic about it. Three times is unacceptable!
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November 2021 by D Sue Maisonneuve
This was a first time experience for me and I was pleasantly surprised. Although their website is not easy for a senior to schedule an appointment for routine blood work online, I decided to get up early and do a walk in appointment. Everyone was super nice. Check in was easy. And I sat down for maybe a 5 minute wait!!!! Unheard of! The center was very clean and Consorzia was amazing at 7 a.m in the morning! Thank you for a very nice experience. Well as nice as getting poked in the arm is anyway!
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September 2021 by Debra Berkland
Went there today at 6:30 and Tonya drew my blood did an awesome job the whole team there is awesome been going there for a little over a year an won't go nowhere else.
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August 2021 by Rudy Castillo
Fast. Safe. Having a appointment scheduled sure made things go quick.
