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March 2024 by Charlotte Hopkins
Nice guy and was friendly and fast can't even tell I had a rock Crack thank you.
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March 2024 by Deep Ghuman
best customer service
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March 2024 by P
They did a poor quality job fixing my windshield, wires are coming out… hair stuck in the seams… back window is not a perfect fit… also they did not communicate they wouldn’t be showing up for a home appt and I had to call several times before call center found someone to speak with. They don’t provide the direct line to their stockton office so you go in circles trying to speak to someone. I wish I chose someone else to do these repairs.
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February 2024 by Diana Rivera
The female in the front is rude and has no customer service. I’ve been dealing with them for 6 months! Each and every time I go in she is rude rude rude!!!! I complained to BBB about their service. They just SUCK!! Go somewhere else!
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January 2024 by Jerry Kemp
It's always fast awsome service . they even vacuumed the car out
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December 2023 by Sherrie Bossana
Had a chip repair done on my charger fast professionally done looks great. Shout out to Christian.. I'm very happy thank you..
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September 2023 by Mohammed I.
Very poor done by Safelite I don't recommend any family members to go there there mobile service already bad fingerprints on on my windshield all over the place
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September 2023 by Dave Bowman
I ordered glass for my Camaro convertible guarter glass passenger they started at 600.00 thay ended up at 886.00 than they canceled my appointment because they said it took to long to replace I approved the extra money but they still canceled and than they wouldn't sell me the guarter glass very poor service they shouldn't have gave me a price I agreed to everything but they still wouldn't do anything for me I will never use them again I'm sure going to let everyone know about this (AAA first) and than anybody that will listenI can't believe the poor service it just unbelievable the way they treat there customers I've been with AAA for about 30 years and I never been treated like this
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September 2023 by Lilian Rivera
Took my car to replace the windshield, after the third appointment, was replaced and isn't the right one because they couldn't calibrated?....after 3 weeks still waiting to call me to replace it and fix the issue ?
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September 2023 by Maylaun T.
Went to this location about 2 months ago, maybe it was the location but they did a terrible job on my windshield. My rear view mirror was adjusted wrong and I can hear the wind outside when I drive fast which I never heard before. Just waiting for my windshield to crack to go somewhere else lol. Almost $400 wasted, I don't wanna chance going there and being disappointed again. These small town places always scam people and small towns need business the most.
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September 2023 by Jennifer A.
Hello! I went to this location last week to have my windshield replaced and recalibrated.. I waited about two weeks to get in, when I arrived and checked in everything was going fine.. 5 minutes go by and they come to get me to tell me they cannot work on my vehicle due to it being modified with a wheelchair ramp. I wish they would post this somewhere on their website or have it ask when making an appointment since it was a huge waste of time. However, the people there are really nice. One of the mechanics came out to tell me where I could try and was really kind about it.. I wish I remember his name.But anyway.. if you have a modified vehicle, don't go here.. instead visit Don's Mobile Glass. They have more specialty equipment and are able to get the job done.
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September 2023 by Claudia R.
Horrible customer service. I had my windshield replace at the beginning of July, and they broke part of the molding. It has been 2 months since then, and they still haven't fixed it. Every time I call to check on the status of the part, they always tell me they are going to return my call and never do. I've called to speak to the manager and he is never in the office. I've never been rude to anyone in the office but two months now, seems ridiculous to me. Specially because they don't follow through.
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August 2023 by Jared R.
Still trying to get a response back after an issue with an install. "We will call you when the part comes..."
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August 2023 by Keith H.
If you actually want any kind of service, avoid this Safelite location. My windshield has been cracked now for more than a month and I just received my FOURTH call to reschedule due to them "not receiving the glass on this morning's delivery truck." I have had so much hassle and back and forth with this company, I am blown away at the ineptitude and lack of concern for the customer. If you want to place 10+ calls, go back and forth with multiple people, and waste tons of time, use this location. This morning when they called to reschedule me for the forth time for the EXACT SAME ISSUE, I finally had enough. Avoid this location at all costs.
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August 2023 by Margo M.
My insurance company USAA recommended this company for my windshield repair and they took great care of me. Very friendly employees and the repair was done quickly.
