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February 2024 by ARMY GUY 1991
Awesome phones tablets,etc. Great customer service and great employees
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February 2024 by Elim Eugenio
Feb.7,2024 — The employees are not inviting it made me uncomfortable that one of the agents did not even bother to stand up while talking to me. My issue was not even resolved after the conversation. I was just told to “wait” which is not the answer I was expecting. Do not come here i hope these employees get fired or close this tmobile store.
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February 2024 by MakeIt S.
Feb.7,2024 -- The employees are not inviting it made me uncomfortable that one of the agents did not even bother to stand up while talking to me. My issue was not even resolved after the conversation. I was just told to "wait" which is not the answer I was expecting. Do not come here i hope these employees get fired or close this tmobile store.
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January 2024 by Jerizalem Tregle
Great, and fast customer service up front, no games big up's and Blessings
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November 2023 by James Mulhearn
Great service but had a little wait time.
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September 2023 by Love S.
In purchasing a package deal phone I observed my phone had a crack on screen, my Girlfriend said it's the "screen protector, I wasn't convinced and thought it was the Screen itself. She insisted we march back down to T' Mobile on March Ln Stockton Ca to speak to management. I was greeted with a smile and great customer service Maria and (Manager Danny). Indeed assured me it was the protector not the screen itself. immediately they serviced my phone no charge replacing the screen protector. They suggested the $9 Insurance that would allow me personal peace of mind if anything happens to phone in future it was covered. (* Small Deductible) Thank you Team T' mobile
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September 2023 by Stephy D.
Ricky was very helpful and polite, he was deligent and very resourceful in finding a better replacement to a great phone, not only did we get a New phone, but saved a lot of money and time. Management staff store was awesome. Clean with great music and waiting lounge . Definitely one of the better TMobile Stores here in Stockton!
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September 2023 by Johana R
I came in to get my screen replaced because I pay additional services to get replacement screens. Miguel took his time helping someone with their Facebook login for 40 mins instead of helping me for five minutes. Make the drive somewhere else because everyone take forever to get a simple task done.
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July 2023 by Andrea Montanez
Miguel & Edgar thank you so much for helping me with the purchase on my daughters first phone . You guys listened to the needs we needed and what would work with us . You guys are the best . Thanks again !! Also Miguel it’s time to switch over to the Dallas cowboys !!!
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July 2023 by Erkin Ollamov
In February, I switched from ATT to T-mobile, and in 3 months, I was promised a promotion for every new line. 3 months later, when the deadline was up, I still hadn't received the money. When I called support, they treated me bureaucratically. They didn't even try to help me. Then I turned to Miguel, who was very attentive to my problem and thanks to his help I received all the money due to me.Thanks, Miguel!
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March 2023 by Ronald Henderson
Was there for 3 hrs.....I don't care about excuses, waaay tooo long
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February 2023 by Jessica Celestine
All my visits her have been pleasant but my most recent one was awesome. The Gal that helped me out was such a people's person, good attitude, down to earth, easy to work with. Not all TMobile locations are the same.
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December 2022 by Eliza Evangelista
Awesome costumer service! I was looking for a specific phone and I got it for free because there's still lots of promotions. Great knowledge from all of them. I will need a new phone again and I am definitely coming here again Also the Store was clean.
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December 2022 by JM Evangelista
Awesome costumer service! I was looking for a specific phone and I got it for free because there's still lots of promotions. Great knowledge from all of them. I will need a new phone again and I am definitely coming here again Also the Store was clean.
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November 2022 by Mary Bell
I needed to purchase a phone for my grandson who is leaving for college next year, and they COULD NOT HAVE BEEN MORE HELPFUL!! I was greeted as soon as I entered by several sales associates, experts AND management!Gary, the sales expert, immediately evaluated my previous plan, assessed my needs, then found a new plan that covered both of us AND saved me money!My plan was so old, we encountered a couple of hiccups, and the managers, Miriam and Danny both helped resolve the issue. They all worked so well together, and the levels of knowledge and professionalism were exemplary.Gary even went to the trouble to look up any extra promotions and found me an upgraded phone and free earbuds after rebate.I am not tech savvy in the least, so he and Miriam worked together to expedite the rebate for me!!I'm a lifelong T-Mobile customer who, basically, keeps my T-Mobile account because of the excellent customer service I always receive at this location.
