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March 2024 by Joe L.
NO STARS. Just like the other reviews go, the owner is a con man! He has no responsibility, accountability or integrity. I've been coming here for years and it seems like every time he is being incredibly rude to his customers and poking his customers chest as seen in this video. My father bought a pair of boots that were cutting into his foot and they just didn't work out after 4 hours of wearing them. He took them back and asked if he can get them custom to his foot. The owner agreed and sent the boots off to the manufacturer. After getting the run around for THREE MONTHS the owner said he would have the boots in two days and when my father went in the owner admitted to selling his custom boots to another customer even after being paid for said boots. We had to fight for 2-3 weeks just to get our refund back for the custom boots we had paid for. Our family and friends will no longer be conducting our business with this criminal. 0 stars!
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May 2023 by angelica p.
He was really rude saying I was wasting his time by looking don't recommend going there hope they close down .
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February 2023 by Corey E.
Nice selection of stock. I went to buy a pair of suspenders. They had what I wanted but the owner was pushy and insisted I buy two pair. That I did not. When I got home I noticed he had overcharged me ten dollars over the marked price. I went back the next day and he was very rude in a loud voice saying he never wanted to do business with me again and if I came in the store he would throw me out.Don't even go near there.
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December 2021 by Tami B.
No stars....the owner Fadel assured us he was giving us a good deal plus a discount. We found the same boot at another store for $50 less. He is VERY pushy. Also told my boyfriend that the jacket he had on was no good and he should buy one of his for $200 NO THANKS!! After reading the reviews even though they are not too recent, makes me wish I'd read them before we ever walked in the place. For sure never going back.
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November 2021 by Chazlyn Summers
great customer services
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October 2021 by Shelby Adami
I called about what female pant size they carry for a certain type of pant I need. I was not done asking my question and was interrupted with "if you want to try them on come on in, ok bye now." and hung up on. Pretty bad customer service.
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July 2021 by Josh A.
DO NOT SHOP HERE!! Literally walked in for the first time today and was looking for a black Ben Davis work shirt. The one I wasn't looking for wasn't there but he insisted on me trying on a bunch of other ones. I enter the fitting room and he still proceeds to hand me more. Of course I try on 1 or 2 but it was excessive about the amount I was handed. I come out the fitting room and tell him I really needed the black one and would wait another week if I had to. He starts cussing me out in front of another client and kicks me out the store for "wasting his time". Never coming back again, prices are overpriced compared to other spots and customer service is terrible.
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July 2021 by Tina Corral
Great and have what you need.
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March 2021 by Sabrina Morris
Went in to buy boots. Was rushed through my purchase. He stood over me the 15 min I was there. They didn't fit so I brought them back. Was told I wasted his time and to not ever come back. No problem wont ever go back. Grouch of a man.
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October 2020 by Teresa E.
My father bought a pair of shoes and a pair of boots for $523.15 A YEAR AGO. Every time my dad would go into the shop the owner Fidel would make excuses of why the shoes are not in yet. Then when he would say they're in and my dad would go and try them on and they would not be the right size or even come close to fitting then he would promise again to send them back and get them specially maid to fit my dads foot...A YEAR LATER......and a lot of lies later.... I went into the store to check on my dad's orders. Fidel was extremely aggressive and rude. He would say I was yelling when really he was the one yelling. He would accuse my dad of not calling him and lying when he was the one doing all the lying. The next day I brought my dad in and he tried this so-called shoes that my dad ordered on and of course they were the same shoes he tried on a long time ago and with the wrong size wrong shoe and then made another promise to send them back and have them altered special again and be back in two weeks or he would give my dad's money back...(note: we have this all on voice record). Now a month later I go back to the store to check on the shoes and he's got the same exact shoes and boots he had in the beginning so of course they don't fit. I said my father just wants his money back since you're not able to get the right size boot and shoe like he PROMISED and he went crazy telling me he's not giving my dad his money back and cussing at me and telling me to get out of the store he's going to call the Police......I welcomed him to call the police because he STOLE $523.15 from my dad. And of course he didn't call the police. But I should have! I Went home and started filing complaints with BBB and FTC and now Yelp. I'm hoping to get a hold of some of the people that reviewed him and his store so he stops getting away with steeling from people!
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July 2020 by Paula B.
LOVE the service here at The Works. The owner is EXTREMELY accommodating and friendly. His first priority is to help you find what you need and he works hard to make sure you're happy and thoroughly satisfied. He BENT OVER BACKWARDS to make sure we had everything we needed at a great price, and he has a great attitude taboot. Love this place! Great family owned business. Support your local small business in Stockton and check out The Works. Highly recommend them. You won't be dissatisfied believe me.
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June 2020 by Elizabeth Torres
So I went into Work Boots today. I wanted to get a new safety vest for work. He showed me a catalog and he said that it would take 2 day for delivery. I said I was good and he then proceeded to get upset that I didn’t want to buy right away. I told him there was no reason for him to be yelling at me. He told me he didn’t give a f and told me to get the f out. I proceeded to start walking out and I told him he really didn’t have to yell at me. I was getting into the car and he followed me out there and tried to take photos of me and the car. I told him to back off and go back into his store I was done. He kept pushing up on me to try to take pictures and said he was going to call the police. So I beat him to it. He then tried to act like nothing was happening. I am immune compromised and he was in my face screaming for nothing. I hope he didn’t have COVID-19. all I wanted was a new safety vest for work but I got this. Please do not support this store.
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June 2020 by Elizabeth T.
So I went into The Works today. I wanted to get a new safety vest for work. The gentleman showed me a catalog and he said that it would take 2 day for delivery. I said I was good and he then proceeded to get upset that I didn't want to buy right away. I told him there was no reason for him to be yelling at me. He told me he didn't give a F and told me to get the F out. I proceeded to start walking out and I told him he really didn't have to yell at me. I was getting into the car and he followed me out there and tried to take photos of me and the car. I told him to back off and go back into his store I was done. He kept pushing up on me to try to take pictures and said he was going to call the police. So I beat him to it. He then tried to act like nothing was happening. I am immune compromised and he was in my face screaming for nothing. I hope he didn't have COVID-19. all I wanted was a new safety vest for work but I got this. This was extremely unprofessional.
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May 2020 by Paul C.
The owner tried selling me a pair of boots a size smaller and told me that they would fit if I took out the soles and they would stretch, after a day of having my toes shoved into the toe box and being in pain I brought them back. He exchanged them for a pair I didn't want and they also didn't have any soles. He proceeded to dig in the back for mismatched soles and I gave up and left. Later I discovered the boots had a huge tear on the inside that had been repaired before I bought them. This guy is a joke and very pushy. He cursed at a guy while I was there for trying on shorts.
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January 2020 by Andrew E.
DO NOT EVER SHOP HERE!!!! 0 STARS!!! I ordered a jacket and work shirts in July. The owner said he would have the shirts in a few days and the jacket in 2-3 weeks. Being a larger man and having trouble findIng work wear that fits I was happy that he was going to be able to help, or at least that's what he told me. I came back 3 weeks later and when I walked in he was on the phone, he then proceeded to tell the other person on the phone how large of a person I was and how my jacket was hard to order in such a large size! He then told me my order was not in yet and to come back next week. I proceeded to come back, week after week, and every time it was the same story...come back next week Thankfully I had not paid for the work shirts, and I eventually found some on amazon to order. The jacket was a different story, because I had prepaid for it. After months and months of coming back he eventually gave me my money back in January, almost 7 months later!!! After getting my money back I found a jacket online for half the price, ordered it and had it in 3 business days. Also, he didn't just make rude comments about my size just once, he did it on several occasions, and twice telling people he was talking to on the phone. To sum it up, this place is a joke of a business! DON'T EVER SHOP HERE!!!!
