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February 2024 by Petra Barboza
I paid more than I expected & put $100 deposit but didn't receive anything back. I paid $19.95 a day plus $15 insurance, had truck for 2 days. Then they charged me .89 cents for each mile. They said I drove 22 miles which was incorrect plus I left truck with over half tank of gas & when given truck it only had 1/4 tank of gas. Wasn't refunded for overage of gas, should of siphoned it out. All of this information wasn't disclosed to me at all in the beginning, would of went elsewhere. Very disappointed would NEVER DO BUSINESS WITH THIS COMPANY AGAIN!
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November 2023 by karen walsh
Great service!
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July 2023 by Nothing but the truth But the truth
Wonderful People
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September 2022 by Jose Gonzalez
Reserved a cargo van for 9am. I went to this location at 9am and no one answered the door. I called 3 times and no one answered. I stayed until 9:15 with no response. I left and thought I’d try again later even though my reservation is at 9am. I called back at 10am to let them know I had a reservation at 9am and if I could pick it up now. The guy on the phone laughed and said if your reservation is at 9 then you need to be here at 9. I explained I was there and that I even called him various times. He lied to my face and said he had no calls on his phone and that a lady had a reservation around the same time and she received her rental. Ended up cancelling the rental because of how unprofessional he was on the phone.
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October 2021 by Lisa
I came in to pick up the Uhaul a little bit earlier than I had reserved it for. Mrs. Stebbins offered my husband and I in and was very polite. The interaction was more than great customer service, she made me feel like I was borrowing a vehicle from a family member. The transaction was so smooth. I was in and out within 7 minutes. When I went to return the Uhaul, I had the pleasure of meeting Mr. Stebbins. He got us checked out within 5 minutes. Thanks to the Stebbins for a wonderful Uhaul experience! I will refer all my family and friends! Thanks sincerely!
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June 2021 by imran khan
Good prices and good customer service ?
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February 2021 by Lisa Payne
I came in to pick up the Uhaul a little bit earlier than I had reserved it for. Mrs. Stebbins offered my husband and I in and was very polite. The interaction was more than great customer service, she made me feel like I was borrowing a vehicle from a family member. The transaction was so smooth. I was in and out within 7 minutes. When I went to return the Uhaul, I had the pleasure of meeting Mr. Stebbins. He got us checked out within 5 minutes. Thanks to the Stebbins for a wonderful Uhaul experience! I will refer all my family and friends! Thanks sincerely!
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November 2019 by Jesus Pachecos
Good people
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January 2019 by Heather Susan Dominguez
It took forever to check out the truck. No walk around was done and seeing how I was running late I assumed all was well. He had several people waiting in line after me. The first thing I noticed was the ashtray full of cigarette butts and ashes directly under one of 10+ NO SMOKING signs all over the truck inside and out.
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January 2019 by Robert Leinweber
Fast, courteous service. Nice little home office. Very nice people. Thanks for the positive experience!
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May 2018 by Nell Gallin
This place is a all around service place, they have notary,uhaul and other services,my experience with this place was very very pleasant, quick and professional this is a place to go if you want accurate and dependable service, I thank them for being available to service me and I will recommend them to all of my colleagues.
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February 2018 by Lori Jones
Lied found a way to still charge for gas even though we filled it up
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November 2017 by Gillian D.
If I could give zero stars I would. Arrived 15 minutes early for our truck RESERVATION and was told that someone else had walked in and wanted the truck so they gave it away. We could wait 5 hours for the truck to be returned if we'd like. To top it off the notes on our reservation were updated falsely to say that we didn't show up on time or answer multiple calls and therefore our reservation was cancelled. Go anywhere but here to get a truck.
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June 2017 by Jose Flores
Convenient location and clean helpful
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June 2017 by Anna Franco
Extremely helpful. Go that extra mile to help.
