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March 2024 by Fernando Orozco aceves
Worst service ive ever gotten the worker was not nice at all
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March 2024 by Mike Tree
She said, print it yourself” lol definitely doesn’t like helping customers
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March 2024 by Claudia Paz
Most of the time this ups is close !!!!March 6th 2024 @1:17 pm ???? also employees rude and work slow poor customer service
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March 2024 by flor lopez
Very bad service I do not recommend going here
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March 2024 by PhezyHasFun!
The older lady named Karen at this location is rude and the interaction was very uncomfortable. She seems to not have patience to help people. I hope she can learn to be a nicer person. I don't want her to be fired but I would have a talk with her if I were the manager at this store. I hate making reviews like this but these kinda people are what make businesses look bad. It's sad to see this person below me having her back when she has no happy or laugh about her must be a family, friend or co worker of hers trying to be nice.
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March 2024 by Amy Galvan
I would like to give Karen a shout out for her awesome customer service. She was helpful and we shared some laughs. She made me feel welcome and as if we had been friends already. Thank you Karen for not being a “Karen” ?
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February 2024 by James Drake
Went into the store. The lady was the rudest person that I’ve ever dealt with. I wouldn’t advise anybody to go into the store and come to find out. She is the owner of the store. This UPS store. Avoid owner is very rude to all customers. There was two other customers in there, and she was rude to all three of us.
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February 2024 by G C
I recently had several encounters with this location , and unfortunately, I cannot commend their customer service. Throughout my interactions, I found the workers to be consistently lacking in professionalism and attentiveness. Most notably, one individual seemed disinterested and disengaged, often checking his smartwatch and displaying an attitude that conveyed he would rather be elsewhere (tall Spanish guy) This behavior was off-putting and gave the impression that my business was an inconvenience to him.Moreover, the overall demeanor of the UPS staff was either rude or nonchalant, leaving much to be desired in terms of customer satisfaction. It's disheartening when employees fail to prioritize providing quality service and instead exude an air of indifference towards customers. As someone who values efficient and courteous service, my experiences with this location fell short of expectations.
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February 2024 by Eman Kamal
Horrible customer service on the phone , could not even answer my questions or give me clear answers
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February 2024 by Jose G Flores Reyes
Extremely bad customer service, the white old woman is so rude, it’s a shame that UPS trust her their costumer to be treated like that, been on this store for multiple times and this old woman always is rude with people. Today she smell like alcohol and was complaining that she didn’t wanted to work on a futbol day and was mad at me because I didn’t buy a box to ship a return item and just send it in the original packaging and told me “hope it doesn’t get lost since you can’t buy a box”. I just spend 30 minutes on the phone trying to reach customer service but no luck
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February 2024 by Yaretzi Garcia
The lady that works here is very rude and disrespectful. Her name is Karen and she pushed my mom box and it hit her head and she didn’t even care to apologize! She is very rude to other customers and screams at them she should get FIRED!
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February 2024 by Betty Anderson
I had to use the services of the UPS Store. Ms Karen, was so helpful and kind. I didn't understand how to do somethingand she took the time to help me. I would use this store anytime. Thank you so much Ms Karen.. 2/8/24 went back to the store and I was helped by Karen, Wendy and Adrian they were all so helpful, and kind. I had 2 separate issues they helped me with. Thank you so much. I would use your facility any time.
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February 2024 by Kathy Thongphet
My mom went in today to get something notarized around noon and the lady that helped was rude! My mom said “my daughter told me to come sign here in front of you” she replied “do you sign everything your kid tells you to sign?” And pushed my moms ID back and almost didn’t do the notary for her. So my mom explained what she was signing and the lady was still being rude but finally decided to do the notary for her. If you don’t like your job, QUIT! No need to be rude to people. I wish i was there to get her name. But my mom described her as an Older tall skinny blonde lady
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February 2024 by Shawn Fernandez
They closed early even though they saw me in the rain with a big package. Lazy and rude.
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February 2024 by Lori P
This is my favorite ups store. They're always pleasant and efficient. Today Karen greeted me with a smile and direct eye contact. What a concept! Thanks for doing your job with a smile!
