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December 2023 by Bryan Williams
The postal service has gone to feces, many times my neighbors get my mail and I get there's, it's not hard they have two houses on one lot but with separate addresses, and we all have mail boxes with the address on the box, I ordered an expensive and rare Vacuum Tube, it came from Redlands California to Stockton California, I was in the restroom when it showed up, my fiance opened the door just as the idiot that delivered the vacume tube dropped the package over the fence on the sidewalk ( The package was marked clearly ) so I sat down and opened the package knowing that it would most likely been broken and yep it was all busted up inside, so now I'm out the tube without recourse.It's a shame because my whole life I used to know the one place you could rely on was the USPS but through politics and in the name of equity they no longer hire the best nore do they run it correctly
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February 2023 by Angelica Adams
I came in here 2 times both times lazy people can’t find my package or won’t even look and also call looking for my package. The mail person left me a pink notice without even trying to deliver it I been home. Finally I called for the second time trying to find this package the supervisor “Samantha” answered and was very nice she fount my package and explained it was probably just notified because it was too heavy it a bed frame I told her I didn’t have a truck and she told me she will have someone else deliver it. Today comes and they delivered it. Thank you for finding my package and having it delivered
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January 2023 by star spangle
Sherry is the best and makes the best cookies. (If you only ask)The clerks are amazing and work hard every day.
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October 2022 by Jasmyne Landry
This location is a sad shame. I've lived in this area for over 20 years and each year the office deteriorates more and more. The lack of maintenance is an exact reflection of the staff. The clerks have such poor customer service. Gone are the days when postal workers were required to at least try to be professional or neat and tidy in appearance. With the exception of one senior clerk, they're mostly sloppy, grumpy and act bothered if you ask any questions, as if we're supposed to know. The supervisor with the long hair messy hair is no exception. I was there with another customer on a Sat. The clerk took lunch at 11am while people were in line and they boldly told us we had to wait for an hour or go to another office. Allegedly there was "no other clerk" available and the supervisor refused to step in to help us.
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October 2022 by Fijoxz
This location is a sad shame. I've lived in this area for over 20 years and each year the office deteriorates more and more. The lack of maintenance is an exact reflection of the staff. The clerks have such poor customer service. Gone are the days when postal workers were required to at least try to be professional or neat and tidy in appearance. With the exception of one senior clerk, they're mostly sloppy, grumpy and act bothered if you ask any questions, as if we're supposed to know. The supervisor with the long hair messy hair is no exception. I was there with another customer on a Sat. The clerk took lunch at 11am while people were in line and they boldly told us we had to wait for an hour or go to another office. Allegedly there was "no other clerk" available and the supervisor refused to step in to help us.
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October 2022 by Irene H.
Its 1502hours, says it closes at 5. Its Monday.....doors are locked. Very highly annoyed.
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September 2022 by MyNancy91
Went to pick up BFs package. He called 1(800) number and got instructions from them bc apparently they don’t receive calls at the office to not “stress” them out. Went in with all proof needed and the big blonde white lady was rude even though I wasn’t being rude. Worst customer service ever. 0/5 stars for sure.
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April 2022 by Lori Bell
I would rather drive to the USPS out north if this location wasn't by my house. This has to be the slowest post office on the planet, not just in Stockton but simply on earth! It's super tiny and always packed with people because they always have 1 person working in there, no matter who it is they're rude and slow about getting to the next person! Definitely not a fan of this location!!!!
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April 2022 by Samantha Diaz
Can someone please fire the big white blonde grumpy women in the front desk she’s slow af and is rude to everyone especially Hispanics that have trouble speaking English , she’s constantly yelling and brags about being rude and “crabby” to people , smh I’ve even seen her the other day driving through rite aid parking lot in her little two door pick up and almost hit someone smh this ladies all bad
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March 2022 by GoogleClientReviews
I agree with everyone they need to hire more people at the front desk, I was waiting with a line out the first door because there is only one person there ?
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February 2022 by Jay King
They always backed up on people not enough cashiers I’ll say and they closed way early that what it says there’s always a 10-15 minutes wait due to the fact that there’s almost always just 1 person at front supervisors sees it and does nothing just walks away
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January 2022 by Paul Akinjo
This has been our neighborhood Church Post Office for more than Ten Years. The service has always been horrible even before the . Pandemic this neighborhood has more than 60,000 residents the most attendance on the Counter has been Two at the most. Always lines through the entrance to the parking lot. The location is Dark and dingy many of the fluorescent lights are burnt out. Delivery to our church address is 3059 Waterloo RD is non existent . I came here to find out . I doubt if the Lone postal clerk will have the time to attend to me.
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October 2021 by Nicol Carrasco
The workers there are so sweet and very fast. Keep in mind depending on who they’re helping and with what it can take up time
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October 2021 by Norma Espinoza
They are so slow and only have one person at the counter.
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July 2021 by Tanaka G.
East Main office has excellent customer service. I had two huge packages to ship. They were very helpful. One of the employees helped me with the tape it got stuck. She even had jokes. I saw the comments and was unsure of going. Go early in the morning to beat the rush. I will definitely go there again. Mahalo
