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January 2024 by JAVIER CARRASCO
Workers are fast courteous friendly will recommend this facility to my friends
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May 2023 by NITRO ORTIZ
They steal packages here. I talk with the manager because they give my package to someone else's and I told him to check in the cameras who give my package with no ID and he told me that he dont have abscess to the cameras, they dont help customers at all, my package was apair of shoes that costs me $350 dollars, they dont help customers, they steal packages they don't care, I hope somebody do something about it...
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May 2023 by Sarah L
Great service and management is very helpful when you have an issue to discuss.
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May 2023 by J ORTIZ
They steal packages here. I talk with the manager because they give my package to someone else's and I told him to check in the cameras who give my package with no ID and he told me that he dont have abscess to the cameras, they dont help customers at all, my package was apair of shoes that costs me $350 dollars, they dont help customers, they steal packages they don't care, I hope somebody do something about it...
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April 2023 by David T.
They never seems to be available on phone like our time is nothing for these people!!
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April 2023 by Steven P.
They were simply supposed to deliver my package to my front door. It didn't get delivered rescheduled my delivery still didn't get delivered. Next I called them they said they would send it out the next day still no delivery. I don't understand how they can't do their job. UPS FEDEX and Amazon have no problem delivering to my house on time. I guess if it doesn't involve a mailbox they don't do it.
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March 2023 by Solar r
They STEAL mail here. 3rd TIME something has been stolen of significance only such as credit card and gift card. All other mail will end up showing up to our box except for those valued items. It's definitely an inside job. Nobody cares to do anything about it. Asian male manager has zero customer service or care in the world he obviously hates his job. Everyone else there says they can't do anything about anything.
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March 2023 by Banz Hernandez
These people don’t want to work. I was waiting for almost an hour for them to open at 8:30 and it was 9:10 when they finally acknowledged us. One of the ladies working there was extremely rude when asked to assist us, she came out and told us that none of the workers in the back wanted to open up so she called in sick to avoid opening the post office on her own. A couple of minutes later another worker peeked from behind the caller service and claimed that the machines were down, yeah right. He mustered up a fake apology and then shut the door on us again. Despicable behavior all of them need to be fired.
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August 2022 by Hoa T.
Not sure why this place is even still open. The people at the counter is so lazy, I called it 20+ times just to never get an answer and when I go in I called just to see if their phone is working or not and I literally see the two younger employees just ignore the phone ringing. No urgency and no respect for customers. They really need to shut this place or at least get rid of the younger staff because they don't care about people.
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July 2022 by Dylan Evans
got a notification to go pick up a package at the post office, once i got there i was told it wasnt there and it was being delivered the same day. the mail driver didnt even attempt to deliver it, just left a "sorry we missed you" notice IN THE MAILBOX which isnt even near the house meaning they didnt even try to deliver it. i now have to go back to the post office to go pick it up. this post office has a no fs given attitude
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June 2022 by Nina T.
Horrible customer service. There's only one person here and she's drowning with all these costumers I feel bad for her. She really needed some help.
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June 2022 by Debra A.
I have been trying to call this post office for an hour. Someone answers and hangs up, or no answer at all, and no voicemail. What is wrong with this location? I'm only choosing a "one" star because zero is not an option. I've not received ANY service at all, which deserves a zero.
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April 2022 by Kamillia R.
The worst USPS Postal service in Stockton. They are outdated and very rude. My mail has not been delivered and or being stolen or put in the wrong mailbox and the employees seemed annoyed that I went to try to retrieve my mail and find out why I'm not getting certain mail like My Damn Check. Then one of the female employees slipped me her number with a note reading what I should do and the steps I should take. I called the Inspector Generals office and filed a complaint. a few hours later I received a threatening phone call from someone who works for the West Sacramento office On industrial blvd. I filed another complaint.
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February 2022 by Sophia C.
The literally loose all my packages, I have a PO BOX here and I had some of my deliveries sent here thinking it would be safer than having my items left at my door step because of any possible porch pirates . Don't have anything sent to or from here.
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August 2021 by Ndeye Diouf-Biag
I have not received an important check for over a month that was mailed! Now I have not received an important document that was supposed to arrive last week. Before this, the mail guy lost another important document of mine and put it in the address behind my house that is similar to mine. Those letters contain my personal information and I am furious. This place is distributing my privacy by delivering it to the wrong places.We have filed multiple complaints. The neighbor has returned our mail before and it keeps happening. This issue has been happening for two years and on top of that they don't answer the phone!
