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August 2023 by Harika Maddala
Fastest print service
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June 2023 by R ob Perry
If you need anything else let the staff know what you need from the store and get things done ?✅????
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May 2023 by Diana W.
The March Lane store in Store, CA has the worst service that I have experienced. Every time that I have an order sent there, they do not start processing the order until I have stood in line for about an hour to request it. Often, I get a message saying there was an error only for me to spend 40 minutes on hold and get told that the medication is there and there isn't a problem. I wasn't able to get my birth control for months because they wouldn't fill it and I couldn't reach anyone. Recently, I placed an order for my son's asthma medication (so he can breath). After 6 days of it stating pending, I called to ask about it. I waited on hold for 40 minutes. I was told that the medication is there and they'll have it by the next day. Their excuses are that it is busy and they are short staffed, but if they aren't able to provide medication timely, then the store shouldn't be operating. My son needs his medication, but it has been delayed for over a week due to the staffs inability to perform their jobs. I will be absolutely changing pharmacy, but honestly, the lack of service is inexcusable.
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May 2023 by Kelly
Says they print passport photos but when you finally get a person at the desk they will say their machine is "broken"
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May 2023 by Alex L.
If you need a prescription filled don't go here. They're extremely disorganized in the back, so much so that they have a hard time keeping track of inventory. I waited for my prescription for nothing, turned out they didn't even have it in stock. So I have to head back for a 3rd time. It also doesn't help that the pharmacist takes a break within the last hour of closing.
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April 2023 by Gordon G.
The pharmacy is the worst ever... They don't put your prescription together until you give them instance info... What if you don't have insurance.. They said you pay with cash.... OK so why is my prescription not ready a whole day after you guys received it... We were waiting for insurance info.... Are you kidding me?! The line was like 15 people long and one guy slowly working the register.. Totally rude employees this is the worst pharmacy ever
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April 2023 by M T.
This review is SPECIFICALLY about the pharmacy, not the rest of the store. The pharmacy sucks. You can't get through on the phone; I've held well over a half-hour to speak to someone (where they keep picking up and immediately placing me back on hold) before being hung up on. They make mistakes (one rx was "one pill a day for ten days, yet they constantly filled it with just three pills, because the prescription was written for a 90 day supply, so divide that by three and you get... 3.33 pills a month.)Their drive thru is closed currently (April of 2023) and has been for months, because they are understaffed. They're pulling a pharmacist and staff from other locations (some of the staff are working AFTER completing their shift at another store that same day, I've been told by employees). Those poor employees!The understaffing leads to delays and mistakes. Plus a long, slow-moving line in the store to try and pick up prescriptions. This makes it difficult for people who are disabled and cannot stand for 30+ minutes to get their medications. It would take numerous attempts of going to the store, standing in line and playing Russian roulette with back and knee pain, hoping you can get your prescriptions and leave before your joints give out and you stumble and fall. I am SO glad I switched to the Rite Aid on Pacific in Lincoln Center last August, and just got my partner to move his prescriptions as well. It's a bit farther away from where I live, but at Rite Aid, I can get 90 day refills, pay through their app, AND they offer delivery from the store, so I don't even have to leave my home if I am unable to for any reason. I can get through to the pharmacy on the phone, most times without holding for more than a minute or two.
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April 2023 by Lacreta M.
The service in the pharmacy department is ridiculous.! I waited in drive thru for 30 minutes just to get to the window to say closed for testing. No signs nothing! I am sick as a dog today, md sent my rx yesterday afternoon it is now 1:30 the next day and my rx is still not ready. This is my last day doing business with this company. CvS is much more efficient and cares about their customers. Shame on you Walgreens on Pacific!!! Customers never again!!!!! Oh and been on the phone for 30 minutes no pick up what a mess!
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March 2023 by Daneva T.
On hold for the pharmacy for twenty minutes, and then I was hung up on. Tried calling back, and back on hold for thirty minutes. This place is severely understaffed, management really needs to hire more people in their pharmacy department.
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February 2023 by Ashley H.
I wish that could give them zero stars. For a pharmacy to close 3 hours early with no notification is ridiculous. came to pick up my curbside order because I'm on crutches!!!! and was told by a jolly ass Sarah to just simply return tomorrow because there was an "incident". I can't wait until Walgreens roll out the robots. I only came here because the items was I stock. To AMAZON I GO LIKE I INTENDED.
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February 2023 by Noreen B.
This Walgreens needs to get their act together Not answering their phones especially the pharmacy There are people that really need their medications and this pharmacy shouldn't be in business I always call and I can never get through To anyone So if I need to speak to pharmacist I can't If their isn't enough employees send the patients prescriptions to a different pharmacy I would not recommend Walgreens to anyone
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February 2023 by Stacy K.
Horrible customer service in the pharmacy department, had me on hold over an hour. Came in and was told medication would be ready in 30 mins and still not ready, was told to wait another 30-45 mins.
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February 2023 by Dana B.
Service has really picked up! Again, the staff at March Lane have been gracious and helpful. The scale of the Walgreens organization just makes the Rx experience slow and painful at times. When I stand in line I do observe staff being as tolerant and helpful as they can be under the circumstances.
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January 2023 by Ted W.
They first off extremely rude in this location. Second if you are sick after 6pm don't bother trying to get cold medicine here. You have to buy all the cold medicine through the pharmacy and it closes at 6pm. If you ask someone about it they cop an attitude about it, as if they are above answering questions. Their attitude is so bad it makes a person lose their cool. Never, ever go there. Choose CVS they are a better company. (Who thought the no cold medicine after 6pm was asinine).
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December 2022 by Brittney M.
PHARMACYThe pharmacy never picks up their calls. My husband stood in line and heard the phones ringing and no one ever picked it up. We've been waiting for our children's medication and they said the provider never sent it. We called our provider who had the address on file, called them, sent the prescription again and never got a response and they were on hold as well. I was on hold for over an hour each day and each time I called -- there was no point so I hung up. It takes too much time for us to drive back and forth so I'd rather call to see if prescription is ready. The automated service can't find my prescription with the phone number which is why I called. Nothing. Went in, nothing and no help. By the time we get the medication, my kids will have waited this long for what? You wait on hold and by the time you know it, it's their lunch. You call after their lunch and still on hold.