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April 2024 by Narek G.
I had an issue with an order and they took care of it very quickly, i would definitely recommend this place, good customer service
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March 2024 by W G.
From our first contact, right through the install and beyond.... everything was perfect! David was a pleasure to have helping us in the store... he is knowledgeable and informed about all things BBQ and more... and provided clear and appropriate answers to all of our questions. The installers came earlier than planned but called prior to make sure we would be home.... and installed / assembled the BBQ quickly and cleaned up everything. What a great and exceptional experience.... Thank you to David and all the others that made our purchase such a joy! Now for using the BBQ... cant wait!
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December 2023 by Lindsay S.
Had a wonderful experience purchasing my first portable barbecue at Barbecues Galore. After a bizarre and difficult situation, Arman was kind enough to accept a return and refund, past the normal return policy date. His generosity and empathy came when I needed it most. When the time comes to buy again, I will absolutely be shopping here. Earned a customer for life!
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September 2023 by Jeff Jost
I've been in here many times (only once at the new location) and have never been able to get anything I need for my grill. "Back-ordered.", "We don't carry that.", and "No one uses that anymore." All bull. It's unfortunate because they have a great selection of grills, accessories and smoking wood (that's why I gave it 2 stars instead of 1). Prices are about the same what you'd find in other stores. That'll be my last time in here.
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August 2023 by Michael L.
Got a gas barbecue grill deivered and installed . Very knowledgable and efficient.
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August 2023 by Heidy M.
Excellent place to find all your things for a Grill!!! Make sure to look for Brandonhe totally knows what he's talking about. He has EXCELLENTcustomer service. We will definitely be back to get my husband he's thing's here.. Thank you Brandon, keep up the good work
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November 2022 by Jeff Grunfeld
Dave and Armand were super helpful and knowledgeable. Got replacement parts for my Turbo Grill BBQ and wonderful pricing. Thank you both.
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May 2022 by Marcus W.
Came here today to buy some tools for bbq and was pleasantly surprised that they were friendly and had everything I needed in stock.
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September 2021 by Rebecca Cady
Bought a charcoal grill this weekend and the staff could not have been more helpful. Gave me a break on price and guided me to grills that fit my budget. Thanks
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June 2021 by Brian Y.
Only reviewing based on their selection of rubs and the staff. They have a pretty good selection of rubs for all kinds of meats. It's not so overwhelming you can't decide but it has enough variety. On top of it all, the staff is great. Friendly, willing to help, but also not pestering or overbearing. They'll always talk to you about the rub you picked and what they've tried it on and had it on. Great place.
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January 2021 by Kevin Collins
Great customer service
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January 2021 by Oscar G.
Great customer service, I showed up 1 minute before the closing time and the employee still received me politely and helpfully. I know I would of been mad if someone walks in right before closing lol. Got my pellets to finish my smoke. 5 star service!!!
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December 2020 by Frank V.
When my outdoor BBQ island needed to get redone The only grill that I wanted to get was a BBQ galore one to replace the Grand Turbo that I had for 15 years. I went in to the store and ended up getting a Turbo Elite Which is one step down from the Grand Turbo. Its still around $2,500 ,the salesman assured me that I was making the right choice. I got the Grill and a refrigerator to replace my old one also. The problem started when everything was installed and first thing I noticed the fridge had no inside lighting,what outdoor fridge would not have light. Second the grill looks amazing but what concerns me is that the writing on the front of the Grill (Turbo Elite)and on top(lighting instructions ) started to come off when I cleaned it with water yes water.I called the store and emailed them pictures and they said tough luck . After spending $3,000 with their company And addressing a serious issue with one of their units I would have hoped to get a better response. I could have bought the same grill or a different brand for the same amount on line but I decided to give my business to a local shop. That's why stores are going out of business because no one listens to their customers any more.
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October 2020 by Don McCann
Knowledge and great service
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October 2020 by Ben Rutter
Came looking for hardwood pellets. I had called a few local stores and they didn't have what I was looking for. The manager was helpful and I got what I wanted.
