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November 2023 by Terry S
Tony was the best!! Extremely helpful when we had a change of plans and had to return the car early.
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July 2023 by Susan De Nicolo
Tony was very helpful when I returned my rental car. Extremely professional and explained costs clearly. He was the best!
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April 2023 by Brandon Tedford
Been using Studio City Budget for about a year now.. Tony never stops working hard to get you what you need with a smile on his face. I've never had anything less than a quick and friendly 5***** experience here! Thanks Tony
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March 2023 by Keith
Tony went above and beyond to make my rental return experience good and easy. Courteous, friendly, extra helpful. Thanks Tony
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September 2022 by Manuel Orellana
exelente clean cars,good prices, the best customer service in town, and great smiles?????
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December 2021 by Darryl M. Bell
I rent here and Tony is the best at customer service! I highly recommend.
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March 2021 by All Email
Great experience here. Easy to get in and out once you get served. With a reservation, it was simple to check in, get the car, and be on my way. Tony was very professional, knowledgeable and courteous. Highly recommend!
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February 2020 by Lynsey Cooke
We arrived to collect our vehicle and were 30 minutes early, we were greeted without a hello just “you are early”. We were then told that we would have to drop it off early if we took it then, we decided to take it early to get out of there. We then proceeded through the paperwork and he said although we’d ordered and paid for a satnav, he didn’t have any! When we asked about our money, he said it was not his problem and to call the 1-800 number on paperwork. We then drove off and got on our way to discover a warning light on the dash for a flat left front tyre, pulled over to find it was actually bold and therefore illegal, as was the other front tyre. We took it back to a different Budget nearer LA as we were already in that direction and luckily they were very pleasant, helpful and sorted us out a safe car within 30 minutes. AVOID THE UNIVERSAL CITY LOCATION!
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January 2020 by 芳賀舞子
Great price! I wouldn’t have imagined I’d rent one but loved the Jeep from this place. Made my get-away so much more special.
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February 2019 by Alan Tommy
Friendly and great rates.
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November 2017 by guillaume marchisseau
Among the best prices in LA for a rental. To offer that kind of price, they are a bit understaffed and if you get your car during peak hours you will have to wait quite a long time.
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September 2017 by Brittaney McCombs
I work in the customer service industry, and I am never rude to people. I walked in with a smile on my face and politely waited until the person helping me was finished on the phone. I was not impatient or short with him. He was horrible! This rude man refused to honor my reservation. He refused to take my temporary license. It was not expired and was completely valid. He then refused to let me stay to make phone calls or leave my car to walk across the street to see if the other rental office would rent to me. I called 3 other rental agencies (including the same agency at a different location) and explained my license situation...every place stated they would accept my license and there was absolutely no reason why he should have refused it. I eventually went with Hertz on Victory Blvd in Burbank. They even gave me an upgrade! Even the Enterprise across the street was so much more respectful and professional.
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July 2016 by Justin G
Car was not ready on time even after we called saying we'd be 30 min late for pickup.
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June 2016 by Anu Parvatiyar
Friendly staff, terrific value, and overall great experience. Car was lacking some features, but got the job done.