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March 2024 by Lilly Fong
Kevin was helpful, fast, & courteous.Thank you, Kevin!
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December 2023 by Amy Marsh
The worst, rudest, combative, hostile, most incompetent pharmacy ever. They don’t even deserve one star.
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October 2023 by Andrew B
Some guy called George Kastansa kept asking me where we are
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September 2023 by Joanne L.
This is not our usual CVS location that we go to, but Natalie the pharmacist here was so kind and accommodating to my elderly mother. We are so grateful to her! Now this is my favorite CVS!
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September 2023 by Ron W.
All of my discounts and Care Pass perks were able to be used on this visit . The only issue is that this and most CVS lately seem to be out of stock on the large cases of unscented baby wipes.
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August 2023 by Chloe Lau
Staff were helpful. The printed documents were very good quality and colors look vibrant.
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June 2023 by Big Oso
I was helped very quickly and efficiently after being asked for assistance from one of the kind workers there. Lupe took care of me and treated me with such respect and care, it feels so good to know my neighborhood CVS is in good hands with good people like Lupe. Such a kind, well dressed woman; we need more people like her who still pamper themselves and show up to work and help others! Thank you!!
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May 2023 by Tara A.
Don't bother. It's impossible to find anything of any actual significance. You'll see 10000 toner bottles and no actual necessary products. Where's the first aid ointment, the adult care? Not in the adult care aisle that's for sure. Any bags at self check out available? Nope. Anyone to help you? Nopers. A restroom open to customers? "No cuz like ummm the pharmacy is not on so like the bathroom doesn't work." I'm sorry what??? What does that mean?? Do I have to do a sacrificial ritual to the bathroom gods to wash my hands? F minus for failure. Just order from Amazon, it'll get there faster.
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April 2023 by Eleonora V.
I would like to say a few words about service here. On pick -up area only one person works. Other employees, even if they are free, do not help. There is a long queue for medicines. The girl on pick up window is in no hurry to work, she does everything slowly, sometimes she turns to her colleagues for help because she cannot find medicine. Maybe she is a new employee and will still gain work experience. But in general she is working good. That's why I recommend to choose another close to that location pharmacy.
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January 2023 by Jo S.
This CVS location on Ventura Blvd in Studio City is almost across from another one next to Laurel Canyon. Silly right? Maybe, but sometimes if the other one doesn't have certain items, vitamins, I stop by this one, and guess what, they do have it! So, the stock might differ a bit in the good way. Clean store, big, decent parking lot behind. Customer service could be a tad better. It depends on who works at the moment.Otherwise, same deals and reward cars. Convenient!
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January 2023 by Candace L.
Ok, 2023 let's kick things off with a somewhat random first review of the year.CVS! I walk or run by this drugstore daily, sometimes more than once as it's on one of my neighborhood routes.I don't always stop in but I do a couple of times a week. I'm mainly utilizing their blood pressure machine. Should probably just buy myself one. I like to keep a good tab on my vitals since I'm fairly active and let's face it the number on a scale doesn't exactly dictate ones health. I swing by to take a free reading in their machine by the pharmacy.I also often pick up little odds and ends I may need, and always use my Moms phone number and email the receipt vs a paper receipt. I get my kicks on giving her a little sliver of info into my week. So she can see if I picked up my multi vitamins, burn bandages, a finger brace, greeting cards, wrapping paper, gift bags, travel toiletries, disposable cameras and whatever other random little things I may need from week to week. It goes completely unspoken of but I know she must know it's me due to the location and transactions I make. Service is always helpful and my blood pressure always seems to be in check, regardless of if I take it before or after picking up my latte or matcha from around the corner.I will note, I have never filled Rx's here and I don't get my vaccines here. I do not utilize that aspect but if you need other simple little local drugstore goods chances are this CVS has them - if not, there is another CVS directly across the street on the other corner of Laurel and Ventura. I don't ever really go in that one.
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January 2023 by Erick Y.
The people that work at the pharmacy are SO rude that I hate going to pick up my monthly prescriptions lol. Looking for a new pharmacy!
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December 2022 by Matt Bloch
Pharmacy acts like they don't care about our prescriptions
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November 2022 by Kevin M.
This pharmacy is the absolute WORST. Stay away if you can. Takes you 45 minutes on hold before anyone picks up the phone, and when they decide to pick it up, they are extremely rude, not helpful, and treat you like a criminal for asking about your prescription. There have been times I've sat on hold for 30 mins trying to get an update on my prescription only to have someone pick up the phone and immediately hang it up. Then you have to start all over again, navigate through their stupid automated phone system, and sit on hold for another 30 mins hoping someone actually cares enough to pick up the phone and talk to you this time. This wouldn't be as frustrating if there was another way to check status on your prescription, but there's not. The only way you can get this information is sit on hold for an hour hoping someone answers, or take a gamble and show up hoping your medicine is ready and correct. They also send out false text alerts notifying you that your prescription is ready for pickup, then when you drive over there to pick it up, they tell you they have nothing for you, and get combative when you tell them you received a message saying there was. I've been given false or misleading information about my medicine by them over and over again. One time, a pharmacy tech told me my sons medication was no longer covered by insurance and they tried to charge me $400 for it. They told me there was nothing they could do, that I needed to call my insurance to have them push it through. I then spent a half an hour on the phone in their parking lot with my insurance provider assuring me that nothing had changed, the medication was still covered, that there must be some error on the pharmacy's side, only to go back in with this information and have the pharmacy tech fight with me some more about it. Had to call my insurance in front of them, have my insurance provider tell them on speakerphone that the medication is covered and walk them through the process only to find out that the pharmacy clerk entered something incorrectly on their end. Wasted an hour of my day trying to pick up medication from a combative pharmacy tech who made me jump through all these hoops just because she made a mistake, and decided it was easier to fight with me instead of double checking her work. I don't know if it's a policy of CVS's to train their employees to treat their customers like we're all idiots, but that's a pretty quick way to lose business. It gets old fast
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November 2022 by Douglas S.
I like CVS in general. They got to be a national chain by doing things right. They have an amazing selection of all the things you expect to find in a Southern California drug store. Their pharmacy department is well staffed and the staff is very knowledgeable if you have questions or need information. Check out is easy and before you know it, you're on your way to your next errand.They aren't perfect (their cash register receipts are too, too long) but if you need what a drug stores carry, you'll do okay by going here.