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March 2024 by Paul Pastora
Kevin was excellent in making things very clear to me and making sure I wasn't surprised by anything. Overall great service and will work with again.
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February 2024 by Elir Itzhaki
Kevin and Ellie were great and accommodated our requests. The car we got was perfect for our needs and was clean. Can’t ask for more.
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February 2024 by Dennis Luciani
The Ease of the whole transaction was great. Thank you again
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January 2024 by Stephen Chiodo
Great people and service at the front desk. Ellie was excellent.
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November 2023 by Eunice C
This is a shoutout for Ammi. I’ve gone to this location multiple times & she’s always gone above and beyond. I had an issue with my last rental & she was able to quickly resolve the issue. She’s smart, efficient and trustworthy!
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July 2023 by sam wynn
Spoke to live people on the phone twice about my reservation and was not told in advance about the 300.00 deposit until the day i went to pick up my car. I do not like hidden fees. I feel like this is a policy issue and not the responsibilty of the employees i dealt with.They also had no "clean" mid range cars available so instead of bumping me up the only option was to wait while they washed the car or take it dirty.It was first thing in the morning and they only have one car?! I took it dirty. Not the end of the world but also not great service. When you dont have my car ready, thats up to you to fix.
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July 2023 by Bruce Page
The staff here is great. Very efficient and accommodating.
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June 2023 by francis ausley
Always friendly and reliable. Pretty good weekly rates. They were out of basic economy cars, so upgraded me to an Infinity Q50! Great car btw. I will continue to use enterprise, especially this location! ??
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May 2023 by Luz Romero
The service at this location is the worst. I made the mistake of renting from this place 3 times and it's allways the same.The manager can't help in anyway.There are allways issues with their cars and the staff attitude is rude and unwilling to help.
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December 2022 by Eliz M.
My experience was great. Mika (I believe her name is) dropped my car off to me in the pouring rain down the block. I had a Lexus that was spotless inside and was really fun to drive. I had to return it when my car was finally done at the shop, and the checkout process couldn't have been quicker or easier. Everyone I interacted with there was very nice.One thing to note, I think this is a super busy location because when I originally wanted to swap the Lexus for something smaller, they didn't have any cars available.
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August 2022 by Tracey P.
Don't blink because you will miss this Enterprise as you drive by. Make sure to ask for Leo. He is terrific. So on top of everything, goes the extra mile to make sure I am happy. Very clean office and super professional!
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August 2022 by Courtney Duke
Horrible experience! The team here is extremely unhelpful. Recommend going somewhere else if you have any rental needs.
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June 2022 by Caren R.
5 stars for enterprise in studio city's service. Leo helped me and made my Car rental easy. At first they did not have my sedan of choice, but he went out of his way to get it from Santa Clarita store. Check in and check out was very easy. It's a smaller enterprise, so best to call and make sure they have the Car you want.
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June 2022 by Ellen Willens
They really went out of their way for me. I needed to exchange cars over a 6 week period and they took care of it seamlessly. They were all helpful and caring.
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June 2022 by Stormy W.
Okay This review is for the young lady Amni, I got into a very stressful situation with my insurance not calling in time to get me a rental, and almost causing me to be late, so I have to pay out of pocket for my rental. Amni deescalated a very stressful situation and got me in a car right away, another gentleman helped me pick a car and now all done. If only my insurance adjuster was this efficient. Small office here but efficient and very nice workers in there.
