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March 2024 by Mariah Milano
Ramen was so good!
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March 2024 by William Light
The only kind of 11x17 frame in the whole store was listed as $3 but it rung up for $9.99 and they wouldn't honor it. If it was in the wrong place why were all of them in the wrong place.
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March 2024 by Nikki Rich (TheNikkiRichShow)
Always great customer service! Very clean store
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February 2024 by Tabogo Teatro
The customer service at the store is incredible!
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February 2024 by Ricardo Rubio
Few people on the weekend.
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January 2024 by Happenin' H.
I wanted to take the time to tell you how amazing Bill and Ava were from your staff at your studio city California location on Ventura Blvd. rarely do I come across such helpful staff members in any business these days. Bill and Ava were not only very patient with me as I'm disabled, helpful, extremely knowledgeable, BUT most importantly they were incredibly welcoming which isn't noticed anywhere these days. I'm happy to say that my experience shopping today was not only positive but had me leave the store in better spirits then I entered with which never happens. Thank you Bill and Ava! Marc
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January 2024 by Nancy G.
Great location! Always welcoming. I have been going to this location for awhile now, and most of the times Bill helps me out. He is alway smiling, always is willing to help, and has a great attitude! He is honestly THE BEST!!
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December 2023 by MICHAEL FATULA
Five fantastic stars to Megan in the Framing Department of the Studio City, CA, Michael's craft store. She helped me with a big order, helping me find the right frames and mats to bring out the art in photographs... she was efficient with the business part of the transaction, making it easy... and she had a pleasant, professional demeanor.
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October 2023 by Seri DeYoung
Literally not a single associate on the floor and only one person doing check out- please hire more people. Needed help finding items today and there was literally no one to ask.
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October 2023 by Mercedes Del Castillo
Don't know what the issue is but I have called this store now 5 times in a row, get past the prompters to an actual ring tone and gets diconnected. Whose at the wheel?
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October 2023 by Mikey Nik (Miguelito)
Very nice store with bargains on clothes, shoes and home accessories. Always good to walk through the store to look for deals on fashion trends at discount prices.
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October 2023 by Laura Ng
Custom Framing: Great customer service provided by Mr. Eric, He was polite, friendly, patient, very helpful.
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September 2023 by Mason U.
most of the time im shopping here for work supplies i either see how unorganized the employees are, see trash literally on the shelves/products (like coffee cups, gum, etc) & sometimes even hear the employees talk drama about each other or be disrespectful?? especially if you say no to a credit card like i did ??? literally heard them talking inappropriately just because i didn't want to buy a card after a purchase & i don't think im coming back just because i don't feel comfortable of the environment...severely disappointed :(
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September 2023 by Jaconni C.
Review is for the Framing Department: Eric has helped me on two occasions for a cracked glass replacement as well as trying to change out mattes from an old print that I got from FB marketplace. Megan was super helpful both times as well behind the scenes in the workshop area. There were new staples that were put into my cracked frame to hold the print and cardboard backings and Eric did the second frame for me since I had it there. Way easier to use than the old staples from the original! I asked what tool they were using bc it was like a staple gun, but I had never seen the metal framing shape before. Megan took the time to find it on Amazon for me. After three to four bending back and forth they can break off, so I wanted to know in case I needed to DIY in the future. The Framing Dept. is also under new management now and all of these employees are awesome! Will be back for sure!
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August 2023 by Jackie M.
Was unable to shop here because the elevator was broken and I can't go up the escalator with a stroller. Wasted a half hour of my day.