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November 2023 by Vanessa Ramirez
Came 15 mins before closing and they had a closed sign up that clearly said they closed at 8 pm when I got there at 7:45. They completely ignored us and didn’t let us in. A blonde girl and a short curly haired girl. So unprofessional
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October 2023 by Tape Leg
nice folk but pricey stuff
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September 2023 by Jen S.
After dropping lots of money over the course of several years, and more recently, back to back days, in there, yet again, to get more supplies--more paper to wrap the gift--all things I bought from them. They told me I couldn't wrap my own gift using their empty table because they provide the service for $8. I've been spending LOTS of money there for years, and after the rude treatment, I will never go back. This happened on Saturday the 9th of September around 1pm. An obese guy was working there with a heavy set lady. They clearly hated their jobs and loved being obnoxious. If I ran a business, and a repeat customer wanted to spend 5 minutes at an empty table to wrap something with tape and paper bought at the store, I surely would have let them. NEVER GOING BACK.Customer Service is NOT their priority
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July 2023 by Quintin E.
Get sourced at Paper Source, this stationary, card, gift and more store is located on the Southwest corner of Ventura Blvd and Vantage Avenue across from Starbucks and near a lot of shops and familiar businesses like Salt & Straw, Union Bank, Barnes & Noble, the CVSs and more in the city of Studio City.I stop in once an a while usually for small gift items for friends or fam, but often forget they sell some art supplies, miscellaneous barware items and even a few plants here. It can get a little price competitive, but they do have good deals around holidays for certain things and even back to school sales. I'd say while the price is probably not right (because it's high and marked up compared to places who offer some of what they carry), the quality is crazy right!! Anything you purchase will and does last you.The service is always friendly and the store is immaculate! Parking in the area is a lot of street with limited parking behind them off Vantage in a small lot.
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May 2023 by Bobby Guerrero
Great place to buy cards and gifts. The staff was so polite and helpful.
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May 2023 by Kathryn Avakian
The WORST manager and customer service ever… Will never come back
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April 2023 by Sofia Byun
Very nice staff with such cute items all around! Dog friendly & no drinks or food allowed
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April 2023 by Dawn Hodges
Nice place, kinda pricey,...but nice none-the-less.
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March 2023 by Candace L.
Put a note on your effing front door if beverages aren't allowed in your store! Don't ostracize me when I step through your doors trying to buy $40 stuffed animals, over priced stationary and single sheets of $8 stickers because I have my matcha in hand!!!The customer service here is despicable! I'd say stay away or stop in without a beverage to browse and buy it all somewhere else because giving them a single cent is laughable. I'm not a child, I'm a grown ass woman with a cup, lid and straw the fact I'm not allowed to spend money on useless shit in your store unless I put my matcha down is the most absurd thing I've ever heard in life! If a parent came in with a child eating or drinking - all your garbage is on a shelf and most packaged, so even if he/she had a little spill it wouldn't affect any of your crap. I've been in stores who sell items that cost more than you could wrap your little head around and offered beverages, so kindly get a grip on yourselves! And Thank you, NO! I won't be putting my drink down anywhere to stay in your store to spend my money. If you were passing judgement on the fact I walked in without a handbag on my shoulder since I'm out for a walk, news effing flash I have Apple Pay on my phone and it just so happens I'm capable of purchasing any item in this place should the wild possibility occur, that my matcha damaged anything. Next time you feel inclined to approach a customer with your bs ponder how much revenue your business can lose by mistreating people and ruining their shopping experience. Really bad look on a store that had the potential to be so lovely.This place is ridiculous! Maybe it'll close soon so it can be replaced with a store that's actually kind and appreciative to their customers. Absolutely disgraceful and disgusting behavior.
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January 2023 by Andrew Hewett
Beautiful paper products. The wrapping paper was great for Christmas
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December 2022 by Tyler Ortega
Small store, limited selection, hard to access. Not sure all stores in chain are the same but the one on Ventura Blvd plays games with pricing - Internet prices, email prices, coupon prices and posted prices. In inflation happy America who needs that nonsense?
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November 2022 by Tyler O.
If you want to overpay this is the store for you. Paper Source plays games with its prices -- offering one price for "subscribers," one for "online shoppers" and, if you make the mistake of going to the trouble of getting to the store, another price for you. This is the kind of retailer that helps make profits for Amazon.
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August 2022 by Raquel Vasquez
The store is just wonderful if you want to tap into your creativity go to the paper source and it also has wonderful gift items. Never ever use regular wrapping paper again!
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March 2022 by Briana H.
Went in this store looking for a birthday card for my S/O father, found a cute card but then also a table clearly dedicated to "dad" gifts. I found it really helpful and also funny. I got a cookbook for him as well. Staff was helpful and friendly
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January 2022 by Rebecca I.
For the second week in a row I have driven out of my way to come to Paper Source and though online and the signage on their door says they should be open, they are closed. I recognize that the pandemic has left us with staffing shortages all over but at the very least please update your online platforms to dictate that you are closed so that I am not wasting gas and time trying to support your business. Also note, I was among 3 other patrons who were severely disappointed in seeing a closure when all indications said this store should be open. If you are wanting to shop at Paper Source try the other location or online because this one won't be open.