“The customer service here is top notch. I forget the name of the woman who is at the front desk but this business is very lucky to have her, she is so attentive and patient. I am very happy with my pups haircut etc. will bring my dog for a groom here again”
“This is Bill Murray from East Los. We’ve had him for seven years, and we could never find a good dog groomer until we came here. Amanda is the best! I cannot recommend her enough. She took great care of him and followed through with our advice. We’ve had multiple bad experiences at other places, but not here. THANK YOU AMANDA! BILL LOVES HIS NEW LOOK!!!! ?”
“Ian in the aquatics department at Petco was absolutely incredible. He helped me get everything set up for my cycled 20-gallon tank and made the whole process feel easy and exciting instead of overwhelming. He took the time to help me choose the perfect fish for my setup, including 4 panda cory catfish and 6 neon tetras to live alongside my male betta.
What really stood out was how thorough, patient, and knowledgeable he was. Ian explained everything in a way that was easy to understand, answered all of my questions, and never made me feel rushed. It’s clear he is insanely knowledgeable about all things fish! He clearly genuinely cares about the health of the animals and making sure customers succeed with their tanks, and will go completely above and beyond to make sure that happens!
Petco is incredibly lucky to have someone like Ian on their team. He is a huge asset to the store, and because of his help, I left feeling confident and excited about my aquarium. I truly cannot praise him enough! I look forward to seeing you soon, Ian!!!”
“I had been looking for a cocker spaniel puppy but wanted the perfect one for years. I just so happen to run across their rescue and saw they had just posted a description with no photo! I place an inquiry and went to bed as it was late, the next morning Melissa her self texted me a photo and he was perfect! I live over an hour and a half away and it was close to opening of the store. She held me until I could get there to interview me knowing he would be gone fast! My family rushed there and we absolutely fell in love. He was not able to come home until the next day, but the payment process and paperwork was so easy! He had a vet appointment the next day and Mellisa was very communicative on when to pick him up! Vet records arrived a few days later and was missing some vaccines so I was worried as we are nearing traveling for Thanksgiving! Mellisa eased my nerves and said vaccines were done and gave me the proper email to get a hold of for records! Took two days but communication was there and records came! There was a LOT of puppies in one small place so the smell is a little rough when you first walk in however the puppies were happy and friendly and Melissa is excited to show you and it is very genuine. I read many reviews on Melissa miss breeding dogs however it is a rescue and she can only call it how she sees it! I believe a lot of the negative comments are people misinformed or uneducated that she’s not a breeder she’s a rescue. I would definitely recommend stopping in or following her social media! I got my dream pup and you can too! ❤️”
“Great selection of pretty much everything. Never have I ever been treated so well by staff at a retail establishment. And this is coming from a former high-end retail mgr of over a decade. Will definitely be coming back”