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September 2025 by Sam
Was at this storage for less than a year before someone cut open the locks in my unit and stole items. This has happened to several units on my floor recently and managements only response was to ask if I wanted to vacate. No attempt to prevent break-ins, and you are forbidden from adding any additional security to your unit. Seriously don’t store anything here that has any value.
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September 2024 by Kristin Rizzo
This is the BEST Public Storage location in LA.. I have been to several. From the facility itself being super easy to navigate, to the customer service excellence, you won’t be disappointed. Brad has been so helpful, communicative and professional in every way and I just can’t thank him enough! I really appreciate how easy everything has been since day one.
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September 2024 by Caldwell Butler
This location has been excellent since we moved in. Previously at the location down in Hollywood, they made transferring our account / unit a breeze. Location is clean, easily accessible, and I've never had any issues accessing my unit.
Brad, the property manager, is extremely kind and helpful. He has been more than accommodating with requests and inquiries, and successfully helped us with our rate while my partner has been unemployed. Thank you Brad!!!
Excellent spot if you need an easily-accessible location in Studio City / surrounding area.
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September 2024 by Tori Estren
My partner and I love this property. We used to use the one in Hollywood on Santa Monica, but we relocated to this location when we moved to Valley Village. Super convenient and I love that it’s on Ventura Ct instead of one of the main thoroughfares. Also, there are ALWAYS carts available; I have only been there one time when there weren’t and I kid you not, as we started to unload, one of the other customers was finishing up and offered his cart to us. Never had a problem with parking either - even if there aren’t any spots available (which isn’t often), there’s plenty of street parking.
One thing to note for lower cars is that you need to be careful about your angle and speed both entering and exiting the parking lot – I own a Volkswagen Jetta and 8 times out of 10 I scrape the bottom of my vehicle in at least one direction. It’s never severe enough to knock something off or anything like that, just a small thing to keep in mind.
Brad, the property manager, is wonderful to work with - he’s both helpful and professional. My partner and I received a notice that our rent was going up, which we cannot afford at this time due to hardship, and when we called to contest it (asking to keep it the same), Brad actually gave us a 6 month discount. (Thanks Brad!!)
TLDR; cannot recommend this property enough!
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August 2024 by Edward Antonyan
Amazing experience here Public Storage studio city helped us out with everything we needed and I couldn’t be happier with their service. Definitely coming back when I need more storage!!
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August 2024 by Melody Strmel
Brad was so helpful in getting the issues with my mom’s unit sorted while she was experiencing issues due to hurricane Deb. Thank you again!
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August 2024 by Carol Bawer
I've been a tenant at yhis unit for years but nobody has ever been as kind and attentive as Matt. 5 stars for his service!
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August 2024 by Jordan Wolf
Matt was super helpful and friendly. Definitely recommend Ps! Thanks!
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August 2024 by Kevin Mosteller
Stored here for 5 years. Loved the space. Facilities are clean and safe. Would definitely store here again.
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August 2024 by Kay Majerus
Matt was a big help
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August 2024 by Mando Solano
Matt was a huge help.
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June 2024 by Grace Trilla
We were locked out and Matt and Katie helped us super easily and stayed late!!!! Best!!
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June 2024 by Vanessa Apkenas
Top notch customer service and a very kind team! Matt helped us and we are so thankful!
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June 2024 by Lisa Kon
Terrible service. I came today, but the office was closed. Phone doesn't answer. I waited about 30 minutes, but nobody came. Never comeback.
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June 2024 by Igor AroundTheWorld
Waiting for 15 minutes. Nobody answered the phone and nobody was in the office.
