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January 2024 by Stephanie H-S
Best place to get your oil changed! Andy and Karlen do very good work and they do not overcharge. They are so reasonable.
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January 2024 by Aryana z
My family and I have been bringing our cars here for years. Great service and prices.
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November 2023 by AxiA
I live very close to this shop. Been here a few times they are always fast and have honest rates. My go to for sure for anything car related
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April 2023 by Devon Bowman
So far, the mechanical service has been great. But the woman who handles the front desk is rude, condescending and flat out unprofessional. She has absolutely no business in customer service. And coming from someone who has worked in construction and automotive garages before, that’s saying something. The location is convenient but unfortunately, I’d drive 10 miles out of my way to find another shop. Sorry guys.
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April 2023 by Hilary Okun
Excellent customer service. Diagnosed the problem right away, explained pricing clearly and kept me updated on progress. I will definitely use. Purrfect Auto again. Thank you Andy!
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January 2023 by Robin K.
Great place. I live only 2 blocks away and these guys have now for the second time helped me out. Came in today with one flat tire. Thought i had a nail. They took off the tire, put air, checked for leaks, but could not find anything. May just have been due to the weather after all. In insisted to pay as their tech was working in the rain but the owner insisted it was Free and that i can pay next time. Very kind. (He could have just charged me for a tire repair like some shops would have). Honest mechanics are hard to find.
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November 2022 by Arina Maljian
Worst customer service ever. The guy was yelling at me because I asked a few more questions than he liked. Excuse me for wanting to understand before I spend money on something. Shame on you for raising your voice at a woman.
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November 2022 by Siratul Mustakim
They changed my clutch and bushes they put it in in a very weak way and it they just put in the clutch bushes with some welding super glue and did not refill or change my transmission fluid and unfortunately it totally damaged my transmission.Services: Auto maintenance
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November 2022 by Eric K.
My Daughter had a Mercedes C300 with a couple of issues that these guys took care of. I am a DIY'er so I had researched the issue prior to bringing the care in. In LA, I am always skeptical of high-end auto repair facilities because they prey on the unknowing, well-off auto owners. These guys are not like that as they are humble from start to finish. This is not like your typical service center. These guys listened to me and cared about our auto issues. Kate and Karlen were jewels from the intro to the time she picked up her car. My daughter told me that they were consistent in her previous experiences. Most do not want to hear what the customer had to say. One of the managers named Karlen did just that, and together, we fixed the issue with this C300. I know know I have a safe place for my Daughters auto to go.
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August 2022 by Henry Karr
Couldn’t ask for a more professional and honest auto shop! They’ve worked on my modern cars and also my classics, truly a one stop shop.
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August 2022 by Michael E.
Look. I'll be honest, I was in a bind, going through it; as one does. Called these guys up for a little advice on my DIY repair job and they just said come on stop by we will take a look, and boom, they did. After closing time. They got a new customer today, no matter how big or small the repair I need.
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August 2022 by Cesar C.
My second time getting work done there and they were just as great as the first. Reliable, reasonable price, communicative, and got their work done when they said they would. Highly recommend! Thanks.
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August 2022 by Michael R.
Originally went to 15 minute smog check across the street where I was treated rudely. I went across the street to Purrfect and was taken immediately and done quickly. Very nice and professional shop with a comfortable air conditioned waiting room. At 15 Minute Smog Check across the street you will be treated badly and have to sit outside in the heat.
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June 2022 by Anna G.
After being scammed by the dealership, we took our 2019 Honda Civic here because our AC wasn't working properly. The dealership had quoted us $3000 to replace the air compressor. The folks at Purrfect Auto Service said the air compressor just needed to be flushed and refilled ($150 total). It's been working great ever since. Service was quick and I felt like they were honest and straightforward. Highly recommend this place.
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June 2022 by Trevor S.
This is by far one of the best auto mechanic shops in the valley and in my opinion the I have nothing but good things.to say. Andy is always amazing Carlin you rock and Kate keep doing your thing!
