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February 2024 by Conor Mahoney
It is 9:50pm CST right now, I came to the gas station which is open 24 hours to cash my scratch off tickets and they locked the doors and wouldn’t let me in. That’s not 24 hours…
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March 2023 by Jacob McLouth
I had the pleasure of visiting Shell recently while stopping in Studio City while on business. Their friendly and attentive staff set the tone for a great experience. I loved the convenient location, the wide selection of products, and the variety of payment options. On top of that, the cleanliness of the store and the warm atmosphere created the perfect atmosphere to shop in. With all the amenities that this store has to offer, I happily made Shell my go-to stop whenever I'm in Studio City. Highly recommended!
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March 2023 by Bijou NOLA
Girl overcharged me $50, gave me a receipt (not a refund receipt- an actual receipt as if it was another transaction), said “don’t worry you’ll get refunded in 3-5 business days” and when I asked for her owner’s name to provide to my supervisor since it was a company credit card, she refused to give the info. All while having a horrible attitude even though it was completely her fault.. OH! And on her phone the entire time. Gen Z. Awful.
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February 2023 by Olivia R.
DO NOT USE!!! CREDIT CARD SCAMMERS!! My card got stuck in the machine and the guy was so rude about helping us. Had to lock my card immediately and came here to see reviews that this has happened to other people and they ended up with fraud charges. Called my bank immediately and reporting to shell and other authorities. Looks like this is what they do. Evil!!!!!
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March 2022 by Mark G.
Worst f****** shell station does this look $20 dollars of gas?? I put $20 worth of gas and this is what I get today ? The cashier ripped me off. People stay away from this place filled with scammers!!
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December 2021 by Mikkel M
Service started out great- but then half the pumps weren’t working & the staff vanished & they locked the doorsTried calling for 20mins no answer so business lost by me at 4 others who came while I was there & doors locked
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September 2021 by Tony M.
Be cautious using your credit card at the pump, coincidentally after I used my card at the pumps the next day my account showed fraudulent gift cards purchased at another Shell gas station in a different area. I called my bank and they blocked my card. Something is fishy about this credit card scam but I can't put my finger on it, Beware!
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February 2020 by Nestor Chavez
Doesn't take their own gas gift cards?
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February 2020 by Gaganjot Kaur
Amazing customer service by the lady who works in the mornings, I have noticed that some customers can be rude to her or moreover be racist. I am a regular to this place, and some customers have cussed out for no reason. I believe we need to make America a great place and be kind to each other. After all, this country is built with immigrants.
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January 2020 by Sam
Very bad customer service, new old Indian lady who is 60 years doesn't have any patient, very rude with all the customers, rude behavior with customer as owner, she is crazy cashier, shouldn't be work here. Oh my God unbelievable
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December 2018 by Sherrie O.
THEY HAVE A SCAM DEBIT MACHINE. After you slide your card it comes up declined but it takes it out of your account. The a****** guy at the counter screamed for us to get out of the store because we wanted our receipt and our merchandise !!!do not go here!!!!!!
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May 2018 by Heather M.
Prices 50 cents or more than every other station around. Cashier on a weeknight was beyond rude. I could barely understand what he was saying but the arm gestures were easy to interpret. I will never go here again. A few blocks away in all directions you find find much cheaper prices. I guess it was a blessing that the pump wouldn't give my Ralph rewards and then froze up and wouldn't clear or cancel leading to me having to interact with the cashier in the first place.
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November 2017 by Mr P
Very helpful store attendant.
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November 2017 by Joseph C.
I work near by. And used to go here until every time I went in the cash attendants seemed to always seem like they hated their jobs. And hated helping you with anything, buying cigs, drinks, filling up gas. It seems like they don't want you to come back. Even when they would see me everyday. Don't be fooled by the "new management" sign out front.
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June 2017 by Richie Sun
kind of convenient