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November 2025 by Rudy Lesch
Do you have any affiliation with a company called Studio Archives? Their business address is listed at this building.
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November 2025 by Sandra Lazar
I do my Amazon returns here super quick and easy. Staff is really nice and there is convenient parking in back and front.
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November 2025 by David Levi
I’ve been getting my packages from this UPS location for 5 years and have become friends with the lovely couple who run the store. To say they are good people is an understatement. Not only do they run the store with absolute professionalism, courtesy, and respect, they do it with a smile and a wonderful, warm attitude. It’s gotten to the point where I genuinely look forward to picking up packages from them because it always comes with a dose of positive energy. I have seen rude customers berate them and behave like children, yet they always deal with these people with composure and class. Not a single misplaced package in 5 years, not a single hiccup or complaint. If you need a UPS location, this is THE one to go to.
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November 2025 by Michael Lewis
I shipped a large check that needed to be delivered next day. The person handling the transaction was juggling a phone call, another customer, and I. The day it was supposed to be delivered, the tracking number tells me they're still waiting to receive the package (I shipped it in store and they put a label on it right in front of me). Tried to call the store, their phone line listed on UPS official site is disconnected and doesn't take calls. I go into the store, the person pulls up the tracking number, looks at the status and shrugs saying that everything was picked up the day I shipped it. At no point did he actually look around or check. Then a two hour hold on UPS' customer support with no one ever picking up. This company sucks and has zero regard for any of their customers. I would rate them a zero if I could.
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October 2025 by Maggie Rose
Ben runs such a wonderful UPS location. He’s always positive, kind and helpful. I love having a trusted neighborhood UPS store that feels like part of the community where the owner and staff really care about the clients. I go out of my way to go to this location. There’s always parking, and never a wait. Not only is the service excellent, it’s speedy, which is much appreciated. Thank you!!
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September 2025 by Sam Alavi
The best UPS store i have ever been too. Amazing owners.
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September 2025 by Rick G
The owner and partners running this UPS are very kind and helpful. One time I dropped off a package and forgot to put a label on it, I came back three days later and the guy looked at me and said ‘I saved your package, there was no label.’ It saved me a lot of money. I can’t believe how thoughtful it was
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August 2025 by Matt Wozniak
Was charged $18 for 'packing' to box my item. Once it was delivered I found that it was 3 cut up boxes taped together with no wrap or protection inside the box. Absolute joke. Damaged the item inside as well. Avoid the older gentleman that works at this store or dont let them pack/box anything for yoh
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August 2025 by Francis Padilla
Very helpful. Always appreciate the help
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June 2025 by Memories of a Moonbird
Tsen is awesome! His store is always clean. They are always super polite and helpful and I will drive out of my way to go to this UPS store rather than the other one that’s closer to my house. I wish more people out their had as good as customer service as he does.
I don’t understand any negative feedback about this store. I’ve been there multiple times and am a business owner in the area. Always had a great experience here and honestly so much better than the other UPS store at Riverside and Laurel Canyon (where the staff always seems like they hate their lives, hate their jobs even more, and always seem like they are “doing you a favor by working” instead of actually providing customer service).
This store is the opposite! Always clean and kind and a great experience for dealing with shipping and UPS stuff!
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October 2024 by Tony G.
Been a customer for almost 4 years now.
The most loving owners on earth
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July 2024 by Harrison Sands
The owners are extremely nice and work really hard to help all the customers have a great experience!
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July 2024 by Aadil Abedi
This is the most efficient UPS I’ve ever used. They are also the most lovely people and have been extremely beneficial and helpful for my business!
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July 2024 by Hashim Syed
They are Incredibly helpful, kind, and reliable! We can always rely on them.
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June 2024 by Lia Lara Events
We've been customers of this UPS for almost two years and have been very happy with the services we utilize there. We receive several deliveries a week, and the team is always diligent with them, and very patient when I have questions. It is family ran, which gives every visit a touch of hospitality. The store is consistently organized and clean, which is an added plus.
