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December 2023 by Natalie Román
Super friendly and helpful place, this is definitely going to be my go-to location!
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October 2023 by annette steiner
This is the absolute best place to mail your packages. They take great care when packing and shipping. And always with a friendly smile.
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October 2023 by Julie Mcintire
I was trying to rent a PO Box and had questions, but I felt like it was pulling teeth to get answers from the staff and they don’t even give you access 24 hours. I was trying to find out when they will get access 24 hours and the guy was not helpful and acted like I was inconveniencing him by asking him questions. If anyone at this location wants to let me know where you guys have your business properly set up then maybe I’ll try again but there’s no point in me wasting anymore time asking staff because they’re not helpful and I got nowhere with them. Disappointing because it is a good location for me, but I can very easily in a mailbox anywhere else. But I would think that with them being a new store, they would want to get peoples business, not push them out the door.
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October 2023 by Brandon K.
I’ll keep it really brief & to the point. What I like about this place is their customer service. Everyone here, they will actually stop whatever they are doing if they see a customer, even the owner himself! Very nice staff there. Thank you for always being so helpful!
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October 2023 by A “Azi” Malone
Great staff great service, only UPS I will go to!
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August 2023 by Christine Luu
Beautiful new location. Awful parking. You have to use the lower garage, which is annoying if you have big things to carry to UPS.Also, their address changed, but I don't think it's reflected on Google maps yet. I went to 11239 Ventura, but they moved to Studio City Place.
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August 2023 by Maryam “Mia” Ramz
It's a great place to work with. Very professional, kind, helpful, polite and friendly staff. I recommend it highly.
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July 2023 by Julia Johns
I’ve always loved this location and the employees—very helpful and friendly. Sadly they moved around the corner where the parking situation is a freaking nightmare so I might have to find a new UPS store
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May 2023 by Uce L.
I only renew my mailbox here every year because of HECTOR! He is the best and most helpful employee ever. Not sure about how the owners run this place though because when Hector is not there sometimes it's closed when it should be open smh. Frustrating
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April 2023 by Ceila L.
Quick, friendly and efficient service! Went in for the first time. Was greeted from the moment I stepped foot at the door. Two gentlemen there quickly helped me with proper packaging. Great, helpful attitude!
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April 2023 by Orly W.
They get the job done well. I mailed a box recently that arrived 2 days prior to what I was told.
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February 2023 by Naz A.
I recived one of the best customer service ever at this UPS location. Michelle was very kind, friendly & supportive. Went above & beyond to make sure eberythign is taking care of. I will defiantly be back to this location
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February 2023 by Wade Waters
Ethan was great super helpful, kind and patient. Great UPS store
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January 2023 by Bexx Jones
Every person I have interacted with at this location has been AWESOME! The staff are so nice, helpful and efficient.
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December 2022 by Cher Daving
Charge $4 for a UPS shipping envelope and $1 to print a UPS label.
