The UPS Store in Suisun City offers packing, shipping, printing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. The staff are described as fantastic, beautifully kind, efficient, loving, good-humored, welcoming, and providing world class customer service. They handle a busy counter with generosity and grace, assisting with tasks like passport photos and design help. The process for returns is straightforward and remarkably efficient at the self-service kiosk. Most reviews find the staff wonderful and hardworking, creating an oasis of calmness and peace.
Employees are pleasant, polite and professional. My wish would be that all customer service reps work with customers as well as the UPS Store did. They are true UPS Professionals.
April 2025
Giselle helped me with my packages at the Suisun UPS store. She was great!
March 2025
I would have put 5 stars.. The older Hispanic woman was wonderful. Hard working. The young girl with short dark hair doesn't appear to want to work.
