AutoZone Auto Parts in Sun Valley, CA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its great customer service, with employees who are very respectful, polite, and knowledgeable. The training provided is described as very helpful and professional, with a trainer who is nice and polite. Customers particularly appreciate the assistance of employees like Victoria, who is praised for her helpful personality and her ability to solve customers' issues. The manager, Liz, is also highlighted as an exceptional employee who goes above and beyond to ensure customers get the parts they need. However, one customer had a negative experience with an employee named Diego, who was described as having an attitude and being disrespectful. Despite this isolated incident, the overall feedback on the store is positive, with customers commending the cleanliness and efficiency of the location.
Justin was amazing!!! He went above and beyond to make sure I was safe before making a long trip.
June 2025
Training here was very helpful,professional and went swiftly for the most part. I had a few difficulties with starting up my account but got the help needed quickly. Trainer was very nice and polite.
June 2025
This location has great customer service and is very helpful. It is also very clean.