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March 2024 by Angie Cala
The gym itself is nice, but the staff is really poor on service. There's an Asian guy with glasses that is really rude, he can see that there's a whole line of people waiting and he doesn't help. And always when I have been there with my boyfriend and when my boyfriend is there alone and he needs help, this Asian guy just look at him really mean and then pretends to be busy and doesn't help.Today we just went there to pay and he didn't want to take our payment with the excuse that there was no change. And even when I said we had the exact change, he was being rude and at the end just sent a teammate to take our payment.
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March 2024 by john brown
This place is so dirty for me and my brother my brother has coughing all lot couple weeks ago because this gym staff don't care about it at lot I go to gym in Santa clara
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March 2024 by Natnael
I have been to couple of 24 hour fitness gyms in the area but this location is the cleanest gym I have been thru. Friendly front desk staff and not so busy during mid day. Please see Alex for personal training sessions he was such a kind gentleman and explained me about the personal training services they provide but the sessions were quite expensive for my budget.
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March 2024 by yan ching lin
Updated on 03/06/2024The thief problem is never solved. While I went to the restroom, I wore my flipflops and I put my shoes under the bench and they were stolen.Update on 02/24/2023:There are thieves in the locker room.My locker was locked with a combination locker. However, the thief somehow hacked it and took it away. Fortunately, I found my stuff on the floor close to the shower room since there was nothing valuable in my bag.In this case, I would recommend that you should install a gate in the entrance. Only members can pass the gate once they check in on the app or by your stuff.---Some of people just never rerack the weights after using them so it usually hard to find the pairMoreover, I forgot my lock in the fitting room. And when I came back and it was just gone. As people said, this place is not that safe anymore.
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February 2024 by Jim Enloe
This place is always dirty. The men’s bathroom the exercise machines. But they do have a lot of facilities.
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February 2024 by Bess Chung
It is good
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February 2024 by Kelsey Moran
This gym has a lot of equipment, but is always so hot, and it is January!! I wanted to email them asking if they can make it cooler and get some fresh air flow, but I can’t find an email anywhere on the website. My whole workout group is considering switching gyms because it’s so hot and stuffy :(
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January 2024 by Shahnaz Syed
I am a client of yours since 2019. I went off during the pandemic and returned back only to find rude front desk staff. The clients were NOT wearing a mask while using the equipments. The supervisor was blind to it and since I was wearing the mask- she only noticed it slip down and pointed out to me. I did notlike it. When I spoke with the manager about this, do not pick on clients selectively for correction ... so random.. he was unapolegetic. I refrain going to a place wjere people dont understand being sensitive to situations during vulnerable times. I wrote an email to which I never got response. I still dont use this venue
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January 2024 by Sean Steege
24 Hr Fitness continues to maintain its status as worst gym in the Bay. This one is also so unclean that I was compelled to leave before I even started my workout. Give me my money back 24hr Fitness.
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January 2024 by Supafresh6
Fitness manager Sybil (Asian woman) promised me the trainers knew what they were doing. The coaches were either out of shape or lacked fitness knowledge. The trainer made me do sit ups and crunches suggesting this is how you lose belly fat. Absolute joke save your money
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January 2024 by Amiri Nahid
This facility is never in full functionality, takes two weeks to fix a shower in swimming area and locker rooms.It really looks like a very primitive facility.
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January 2024 by Kirk Wang
At least 4 fitness equipment was broken. They were there for several months, it not weeks. Owner, please don't just reply without any service date scheduled.
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January 2024 by Kamil Radi
A few machines have been out of service for more than 3 months. Please fix them. Thank you
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January 2024 by Hareesh P
The manager in this 24 hour fitness is awful and needs to be fired. Caused nothing but problems to me. Watch Santa Cruz Medicinals channel and his ban to 24 hour fitness proves it right there
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January 2024 by Thi Ngo
Front desk friendlyLove the pool and steam room, with lock code availableLots of equipments to use that don’t have to wait for others to finish.(but always there’s mean people that set code to lock machines)For the price, I can’t expect more. Be responsible, clean after yourself then all happy
