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March 2024 by Amy Zhou
Savi is an expert in repairs. He is honest and very trustworthy.Be it an advise or an estimate or repair service, he is always ready to help.I highly recommend Auto collision experts for any automobile repair advice/service.
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March 2024 by Jonathan K.
I took my car in for some body work to the driver's side fender. Savi was great answering my calls for any questions. Expect great customer service here. Thank you again Savi!
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February 2024 by Pavan Kothawade
I cannot speak highly enough of Auto Collision Expert! This body shop has consistently delivered top-notch service and exceptional results for my car, both in 2019 and now in 2024. Savi, the owner, is an absolute gem to work with - friendly, accommodating, and truly cares about ensuring customer satisfaction.In 2019, they exceeded my expectations with their attention to detail and skillful repairs. Fast forward to 2024, and once again, they have gone above and beyond to restore my car to its former glory after an unfortunate collision. Their expertise is unmatched, and it's evident that they take pride in their work.If you're looking for a trustworthy and reliable body shop that delivers fantastic results, look no further than Auto Collision Expert. I wholeheartedly recommend them to anyone in need of auto collision repairs.
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February 2024 by Janak M.
Had to replace left side view mirror and went to Auto Collision Experts through a friend's referral. They were able to get me a quote very quickly. I dropped off my car and they fixed it as soon as they could once they received the part. Happy with the service I received and would recommend it to anyone looking for quality car services
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February 2024 by Natalie Bone
Suprised: After reading Google reviews, i went to this place for some repair work on my Mazda sedan and below is a quick recap of my experience with Savi Singh.Some days back, i entered the shop and i see Savi talking on the phone having a personal conversation (he was talking in Punjabi and it was some personal matter). Savi did not acknowledge that i entered and if i needed any help and continued talking his private business with his uncle on the phone. I was standing right there next to the table across which Savi was on the phone.After 2-3 minutes of standing and not getting even an acknowledgment from Savi, i asked the person on the couch, is there no one else who can help us. Hearing this, Savi asked me, "Do you have an appointment?". I replied, i didn't realize one needed an appointment. I asked, "Is an appointment needed, i just walked in." To this Savi responded, "Hang tight, give me a second." After this, Savi continued his phone call for another 3-4 minutes, and when i left the shop he was still on the phone without showing consideration for the customer.So, not sure what are the glowing reviews about. This was a very poor and disappointing experience. Won't be going here again.
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February 2024 by David C.
My car looks good as new. Savi was very responsive and the whole process was straightforward
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February 2024 by Leslie P.
Auto collision experts is a great place to take your car. I took it in last week and got it within a week turnaround. I had been just slightly hit in the front from a parking lot accident and Savi and his team took care of my car. Great pricing, fantastic customer service. I highly recommend you to take your car here. I continue to refer friends and clients here! Thank you everyone at ACE!
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February 2024 by Wendy H.
reliable and high quality work. Savi is very experienced and professional. highly recommend
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January 2024 by Annabelle R.
What I was quoted as a two-week car repair turned into almost two MONTHS (multiple delays, repeated broken promises), with the original quote for costs almost doubled by the end. And when I finally got my car back, the work wasn't even completely done, which to be fair, has a valid reason (paint needs time to cure before applying decals, etc.), but they didn't communicate that with me in the beginning. I went through a lot of stress as a consumer putting my trust in a business, and was dumbfounded that a legit business could show such lack of professionalism and care. Savi seems like a nice guy and is a smooth talker that appears to be knowledgeable enough about the business. And in the beginning, the communication was good... till deposits had been made and the car was in their possession. That's when the communication got bad, response time especially got slow when I inquired about the status of my car after the initial proposed "ready date" had expired (this was NOT during the holidays, it was during business days). When I finally heard back, they raised the cost and extended the "ready date" significantly without giving me a chance to prepare (rental car, transportation to work, etc.). They got quiet again, when I asked for the detail about the work that had been done in the first 3 weeks. Savi opted to have a phone conversation to explain, probably cuz it sounds better than putting in writing that not much work was done on my car during that time, mainly just getting or waiting for quotes on additional car parts (the workers he had left in charge while he was out of town may not have been capable of doing certain tasks... but why should the customer suffer because of this). When your car is at the repair shop, every day without your vehicle is precious, and can be costly if your insurance doesn't cover rental car fees. ACE didn't seem to respect that. And to make matters worse, the communication was repeatedly delayed as well, making it hard to plan things (car rental, transportation to work, etc.) without being given an update in a timely manner, which is all I really needed... in hindsight, it probably wouldn't have mattered cuz the "ready date" they would give me was never accurate anyway. I understand there are some things that are out of their control (such as the holidays, or needing to order extra parts, or even delays in shipping parts)... but even considering those things and giving them the benefit of the doubt, THEY WORKED UNIMAGINABLY SLOOOOW with no sense of urgency for the customer. The good news is, they do seem to be capable of doing quality work, I have not found any big problems with my car so far (hence why I'm still giving them 2 stars). But the overall experience still gives me nightmares today. Even factoring in extended wait times during the holidays, the estimated quotes for costs and time were EXTREMELY off, borderline deceptive. And the lack of communication was even worse, and brought so much anxiety. The communication got slightly better toward the end, but I had to initiate the inquiries to push it along. And the "ready date" was extended yet again by three more days (after I was reassured with such confidence in late December of no more delays). Be warned of my experience, and decide for yourself if you want to take your chances and hope to be one of the lucky ones they don't screw over or neglect the needs of. Even if it doesn't cost you money (cuz you're working through insurance), it may cost you your sanity! Thanks Savi, for at least fixing my car... even if the process was long and painful for me. I'll be getting the remaining work done elsewhere.
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November 2023 by Papa Rey
Brought my truck in for an Insurance front end collision repair. My 2019 Chevy Truck spent 7 months at this shop with still pending work needing to be completed. Work seems rushed funny to say and after picking up my truck I did expect better quality.I chose this shop based on its reviews, which were mainly positive. The owner Savi, who seems like a nice guy but after this experience, this shop owner is like most other auto body shop owners and is going to tell you what sounds good.The owner Savi's communication and promised ready times where a joke. I understand the business and how there are delays so my attitude was always patient and respectful during the 7 months but through this whole process i never felt any sense of urgency when it came to my project.Now that i have my truck i am not pleased, the paint is mediocre with over spray on the grill, orange peel on the front part of the hood and multiple imperfections on the grill.The truck has the check engine light on with several codes still open that i was not informed of when i picked up my truck. I was in a rush with my two children during pick up and could not go through the truck for long. Several functions do not work which i am guessing has to do with check engine light errors. I have been told by Savi that he was unaware of these issues and that he is going to pass this information down to the dealership. During pickup the check engine light was covered by my children's photos which i have on my dash but were not in that location when i dropped my truck off.In my opinion the shop seems overworked including the owner which leads to rushed jobs and lower quality work and customer experience.Would not recommend at this time. 11/07/2023
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November 2023 by Nagendra A
Savi is amazing. Excellent service and you car is back in pristine condition.
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October 2023 by Harshit Shandilya
The best body shop hands down. I got my VW repaired here. Mr. Savi went above and beyond from start to finish, and I even made a new friend. 10/10 would recommend.Services: Tires
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August 2023 by Mahesh Reddy
I am delighted with the fantastic job the body shop guy at Auto Collision Experts did on my car. The color match was spot-on, and the repair work was top-notch. What impressed me even more was the reasonable and decent price for such high-quality service. Highly recommended!
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July 2023 by narendra bade
My Mercedes C300 was involved in a fender bender (front bumper) and the side mirror was damaged in a different incident. Savi, worked with my insurance directly to resolve both of the claims. The team at Auto Collision Experts worked diligently to get my car back in pre-excellent condition and on time. I hope I don’t get into another fender bender but if I do, I am only choosing Auto Collision Experts for my collision repair needs. They are the best!
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July 2023 by Rajkumar Khambhampati
My car had damaged back bumper and tailgate issue, they did an excellent job of replacing and painting. Paint is perfectly matched and bumper also perfectly aligned.Service: Body & Trim