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March 2024 by Leor M.
Very happy with the service provided. The estimator did a thorough job and returned my car in great shape. Pricing was transparent, too. My only small complaint is that after receiving the estimation, I didn't hear back from B2 Perfection for around a month -- even though it was estimated that parts would arrive and work would begin within 2 weeks. Delays happen, but it would have been nice to get a text message update just acknowledging the delay. I actually thought my case was somehow lost because when I called to follow up, it took them a while to find my estimate (because it was from Tesla insurance). But once we got past this hiccup, I have nothing but good things to say about the professionalism of Victor (my estimator) and the rest of the team. Thanks for the nice work!
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March 2024 by Yitian C.
Got terrible scratches (large in area but no deep dent) on my tesla model 3 rear bumper and trunk. The repair got delayed by 2 days than original estimate but I was provided timely heads up so it was no big issue. It was fixed and cleaned up and feel brand new again. Very happy with the result.
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March 2024 by Zurit W.
My car was assessed and reviewed by Jack, he was super nice and responsive. He updated me daily regarding the vehicle status and made sure I fully understand the next steps. Highly recommended!
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March 2024 by Fatima-Ezzahra A.
Came here to have my Tesla repaired after someone T-boned it. The shop was actually recommend by the local Tesla service centers and worked with my insurance. I am so happy I did. The car looks good as new and the work was completed ahead of schedule. I worked with Ernesto and he was absolutely fantastic! They were on top of all communications and gave regular updates via text. I never had to wonder what was going on with the car. If any of my cars ever need body work done I know B2 would be my first choice. Thanks!
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March 2024 by Lorena Z.
100% recomendable this Bodyshop, they do a very good job with my car, thanks max , he was the one that fix my car.
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February 2024 by Raj G.
i can see why this is such a sought after service shop! It took a while to get an appointment for an estimate on my Model S, but after that it was smooth sailing. Great communication and amazing work quality and attention to detail. I wouldn't even think about going anywhere else. No hesitation in giving this shop and Max five stars! Thanks, Max!
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February 2024 by Vargab S.
I've had the experience of dealing with B2Perfection and Victor in the past and it has been perfect. This time too it was no different. The experience of them coordinating the entire repair process right from getting an Uber ride, arranging a rental to working with other shops is seamless and satisfying. So is the quality of work. Thanks God for B2Perfection being a Tesla authorized body shop.
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February 2024 by Nikhil Somashekar Murthy
Amazing customer service and on time repair completion.
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February 2024 by Tim H.
Had no problems getting an estimate and repair from B2. Victor was very responsive and let me know the status of repairs whenever I asked. Would recommend.
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February 2024 by Wes M.
- My Tesla was allowed to drain all the way to 0 while in the shop, then the next day they drove it on the leftover voltage to the other side of the property to plug it into a charger. My tools show battery damage occurred from this, while they claim the car battery passed inspection. I had called before they closed to let them know my car was getting dangerously low, and as usual the guy in charge of my repair was out of office so they said they'd see what they could do. Sure enough I got warnings on my phone that my car hit zero around 4am and was left like that until the next afternoon. - The repair was not great, the bumper/trunk seam was left noticeably asymmetrical - Guy in charge of my repair was out of office most times I called. Office couldn't tell me anything about the status of my car without going through him, and every time they'd say they left him a message and he'd call me back, then he never would. I'd call them nearly every day until he was finally in office - They installed the wrong bumper and did not notify me, causing repair to be delayed 4 days. Only found out when I called on morning of pickup date (guy was out of office again, had to sit around for an hour). I had already taken half the day off work and scheduled my rental car return. - I was quoted about $3,000 and the repair turned out to be $7,000. The explanation of why the cost increased so much was very poor, and seemed like they'd intentionally left out the usual Tesla maintenance actions from the initial quote
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February 2024 by Erik Roman
Huge shout out to Erica and Valerie up at the front counter. I came in with some headlight issues (not because of them). You two saved me so much time and have made a lifetime customer out of me with your kind act.
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February 2024 by Mike L.
My family and I take all our vehicles to B2 and have been doing so for many years. They have always provided us with the best quality. They are responsive and very attentive to detail. EJ is the man!!! EJ always makes sure we are taken care of and goes the extra mile. Highly recommend B2!
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February 2024 by Pierson B.
I had a great experience with B2. Max kept me in the loop with updates and was very helpful throughout the process. The car looks great!
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February 2024 by Brandon G.
I went to B2 to with my Tesla Model Y after being rear ended 3 months after I purchased the car. The 2 stars doesn't seem to line up with the rest of reviews but I will explain. Brought the car in and was quoted 7 business days. Got a call the car was ready and went to get it. When I get there there was a massive paint blemish I'm under the license plate area that was missed. I also noticed a bunch of splatter on the paint to which Max mentioned was "just polish or something". No problem they'll make it right. Took back yo shop to buff the blemish in the clear coat and ended up needing to repaint the rear. Bummer but no problem they'll fix it. Jan 3rd comes and the car is ready for pick up. I grab it after work and zoom home after work. When i get into the well lit garage I notice there's a scratch on the passenger door and a ton of the splatter that I had noticed initially all of the front clear paint protection fill on the car. I tried to use some cleaner to get it off with no success. Some splatter on the hood came off leaving etch marks in the clear film but the stuff is stuck on front bumper and seems solidified. The car is ceramic coated (as of August when car was new) on top of the film so anything sticking is seriously on there. I have to take the car back again - the door scratch gets fixed. Then I get told that these are all rock chips and bugs splattered on the car. Pretty obvious that I wasn't going to get past denial I decided to wait and have my Protective film and ceramic coating installer look at it. I needed to have the rear bumper clearfilm and coating reapplied after the paint cured. On Jan 26 I have the film and coating reapplied and the shop owner tells me that it looks like dried paint overspray on the front. He tried to use his most aggressive big and tar remover without success. He also commented that the little etchings are not rock chips because there's no initial impact tear. Also since the film is so new it's almost impossible to have this many rock chips. The repair on the rear end was mostly good after this hassle (I had to screw in the right tail light all the way because it wasn't installed correctly but whatever) But I'm super bummed that my brand new car has splatter that is cured on basically ruining the expensive clear film before it's 6months old. I've attached a picture. Overall super disappointed. The front end looks bad up close. Super disappointed in the end.
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February 2024 by Lori W.
Good service, reasonable rates and great work! I had a Tesla back bumper repaired for a scratch. Max was helpful and courteous. I would recommend this shop to my fiends.
