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November 2019 by Louanne Ellison
Been a member since Star One Credit Union opened in the early 1960s. I certainly understand why Consumer Reports rates it as the only Credit Union in the top ten financial banking institutes in the USA. I have banked with other banks for various functions but overall Star One's services and rates stand out far ahead of any of them.
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November 2019 by YAS YASI
They are doing an amazing job , i got a car loan throu them , very low interest rate , and i love the way this Credit union designed . I difinetely recommend this Lender to every one .
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September 2019 by steve larson
Been with Star One for 34 years. Best banking experience in all phases.
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August 2019 by Tom Mitchell
Compared to a bank, Star One is better, but compared to other credit unions, not so good. Their biggest problem is that they can't seem to leverage technology to the benefit of customers. You cannot digitally reconcile your accounts and no decent software reliably links to their site. They have an embedded finance tool, but it can't do critical functions that, say, Quicken would. There's potential here, but either the board or leadership is missing some key skills.
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February 2018 by Natalie Johnson
If I could give them 0 stars then I would. I had to file chapter 7 but settled with Star One and paid in full almost immediately. Since then, Star One has reported my auto loan with them as discharged (it was not included ever) even though I have never been late and even have made double payments, cut off my bank statements (they decided to just quit sending them), deleted all my past eStatements to everything and cut off my online access to my accounts. When I asked for this to be fixed they were, in short, uncooperative and simply said no. I filed a complaint with the BBB. I got a call the next day and they restored my online access, but of course there are no transactions showing for my auto loan after my chapter 7 filing. Star One decided to include my auto loan in my bankruptcy all on their own. I love credit unions. I do not recommend Star One. They are not human beings and appear to like staying behind the red tape.
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February 2018 by Simon Iacob
Great service, get a human on phone in under 20 seconds.
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February 2018 by Sergio Odintsov
24/7 accessible ATMs
