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November 2023 by Cherry P.
The doctor here literally doesn't care about you. The staff made me wait over an hour in the lobby and another hour to even be able to talk to the doctor. Once I was able to see and talk to the doctor she completely disregard my work related injury and asked me to reschedule... extremely disappointed by the quality of work and lack of compassion and empathy here. I highly recommended you go somewhere else's if possible.
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November 2023 by Curt Van Loon
When I arrived the front desk supervisor stated that it would be 90 minutes in& out.The assistant at the desk checked me in, and I sat down in a full waiting room.About 20 minutes later the assistant asked me if I received a text( which I did) and told me to fill out the online form( which I did and sent it back).An hour later she asked me if I filled the form out, I told her I did, and she replied “ you were sapose to let me know when it was done “ , which she NEVER told me, or responded to.By that time the waiting room people who were there had been see and left already.It took me over 3 hours to get the visit done. Her customer service skills need some improvement…….However the nurse and doctor I saw were wonderful !!!!
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November 2023 by Sam Akter
Such as a terrible experience at this trashy place, where they kept me waiting for hours for Urgent Care without checking my insurance and expected me to pay out of pocket. There was no apology or any effort to rectify the situation.
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November 2023 by Ernie Getuiza
Everyone at the front desk are very professional and friendly. I would have given them 5 stars if not for the very long wait.
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November 2023 by Judy Y.
This Business it's terrible they make people waits so long Please just let's people know don't come to this office for SERVISES Thanks
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November 2023 by Gary Walz
The girl at the front desk was very helpful and considerate of peoples time They were very busy. Had to wait an hour and a half but not too bad.. the test was pretty quick. All in all a good experience.
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November 2023 by Gerald Cerillo
When i went there to get a tb test it took me like 35 mins. Waiting for me to be called. Come to think of it theres just the two of us having a tb test and im the first in line. But when i get to have my test this lady was so nice and comforting. When i get back to get my tb test result i waited almost an hour and when the nurse comes (i think she was) it only took me like less than 5 mins. And she said i was positive. Well its my fault coz i scratched the part that was injected prior. Overall everything was ok and the staffs are really welcoming but the waiting time is really the reason for the score.
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November 2023 by Glenda Romero
The staff was exceptionally caring and friendly, and I'm still in awe of the woman at the front desk, I believe her name was Cassandra, things were going crazy but she never lost her cool and didn't miss a beat, watching her work was inspiring
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October 2023 by Jeilah Evaristo
Mar helped me out when I visited for my drug test and I appreciate her explaining everything that she was doing, gave me instructions on what I need to do, let me know how the test works and when the results will come in. She was very knowledge and extremely nice. Definitely a great personality to be around!
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September 2023 by Xiaohui Hutchinson
I got there at 9:20, and left at 1:30. I waited there for three hours.Finally I got in after I complained to the maneger.I got a bad headchae after came back. The front desk old woman was not nice and not helpful. It was a worst experince I never had.
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September 2023 by Desiree Eastwood-Stubbee
Friendly staff. Instructions given were clear and easy follow. Clean spaces in lobby and office alrea. Facilities were in need of sanitization.
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August 2023 by Rachel Joy
I am only giving it two stars because the actual visit was quick and everyone that helped was very kind and informative. BUT the wait time for a walk in appointment was horrible. I was told 3 hours to wait. I arrived at 10:45am and left at 4:30 pm. That is absolutely ridiculous. I only waited because this was the only place I was able to go for my current employer to have a DOT medical card completed. There were other people there waiting as well.
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August 2023 by Dorian Lippman
Dr Murray's office was very professional and well staffed.However while reviewing my case there was a major omission on my discharge papers that could have gotten me into a lot of trouble with my employer.
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August 2023 by Brittney B.
Over an hour wait for a TB test, this was the second day I've tried this center and both days, over and hour wait. The waiting room is absolutely packed both day so I'm wondering if there aren't enough rooms for how busy it is. Staff is friendly though.
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August 2023 by Sue P.
Unorganized. Do anything to save money. Went in 8 weeks or so back. My hand is a mess from falling at work. Saw dr park, she was indifferent at best kept telling me acupuncture would solve the issue. Seven weeks later after acupuncture I see the PA and she looks at my hand and said "that's not right, I am sending you for an MRI. Week later go do that. Week later park gets the results. Three days after that I get the report. Little finger dislocated, ring finger fractured, hook he mate bone in Palm fractured and ligament torn. Now this is now going on ten weeks. Stop in to cancel therapy and acupuncture , saw dr park and asked her if she had looked at the results. Well of course she didn't. I told her the results and she said well the X-rays didn't show that. Needless to say a referral was sent over a week ago for the ortho hand doctor and they can't find it. Now I get a wait longer for these fools to get their act together. Do not go to this clinic.
