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October 2023 by M. H.
My insurance won't cover one of my medications, and when I requested a refill for my medication on the Caremark portal they (CVS) told me I needed to contact them. So I called them to refill the prescription and they told me my insurance doesn't cover it. I told them I already know this and that I will pay full price for the brand name version. I ended up getting the medication, but apparently they don't keep a record of any of this so I have had to call every single month to have the exact same conversation. I told them I didn't want to call every month for the same reason over and over again so they told me they would set up automatic refill when I picked it up (they didn't). Just a bunch of bureaucratic nonsense.
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June 2023 by Priya R.
My mom ended up getting a cut from a knife. We ran to MinuteClinic but there are no walk-ins anymore... which is odd because we've walked in to MinuteClinic in the past for injuries. We then went to the pharmacist to ask where we can get the dressing done... but the dumb guy in line acted like we were cutting him. The pharmacist was also extremely rude and said to go to the Minute Clinic when we told him there were no walk-ins available. Dumb guy - there is a difference between asking a quick question and being in line to pick up a prescription. In any store you are allowed to ask questions to a cashier without being in line. Not thrilled with the lack of support from CVS. The rude Pharmacist dude acted like I was disrupting his whole day.
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June 2022 by Mike C.
Worst experience ever with cashier. Extremely rude, impolite, no customer service skills whatsoever. She seemed very irritated and looked like she didn't want to be there. Never got her name, but has tattoos on her right arm. Luckily for her, I didn't cuss her out!!!!
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May 2022 by Ajay Kumar
Worst Pharmacy. Staff is not diligent....:( Most of the time they have a routine response that Insurance does not cover even though the Insurance does cover. I have wasted lot of money and time calling insurance/pharmacy.
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May 2022 by Matthew Pardo
You go in and you go out you're never awake great place to get Pharmaceutical.
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September 2021 by Google user
DO NOT WASTE YOUR TIME HERE.\\nOne of the worst pharmacies I have ever had the misfortune to use. The pharmacist is unbelievably rude. When I went to pick up my prescription I saw the pharmacist yell at people who came to get flu shots. She was incredibly upset when a man came in to request flu shots for his kids. If that wasn't enough she looked at the people in the Long Queue and yelled at them too for no reason. If you hate people so much then being a pharmacist is a bad career choice for you.\\nI have made several attempts to refill my prescription but they keep me on hold for a few minutes to simply hang up.
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May 2021 by Neha Irla
DO NOT WASTE YOUR TIME HERE. One of the worst pharmacies I have ever had the misfortune to use. The pharmacist is unbelievably rude. When I went to pick up my prescription I saw the pharmacist yell at people who came to get flu shots. She was incredibly upset when a man came in to request flu shots for his kids. If that wasn't enough she looked at the people in the Long Queue and yelled at them too for no reason. If you hate people so much then being a pharmacist is a bad career choice for you. I have made several attempts to refill my prescription but they keep me on hold for a few minutes to simply hang up.
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May 2021 by Hank Wong
I felt the blond pharmacist's attitude has a lot to improve. I went in the store to pick up my prescription. The pharmacy is pretty empty. I am the only one in line, and even locked eye with the pharmacist for a few times, yet she showed no emotion, and continued to work on her computer, and have me wait for some more moments. She didn't say a word on passing me the medicine, and she only gave me instruction after I stopped her and asked explicitly. Turns out she didn't even pay attention to whether my prescription is new or not. Of all the pharmacies I have been to, she is the only silent one. I felt she is derelict in her duty as a pharmacist.
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March 2020 by Shilpa B.
The pharmacy staff is impatient and rude. An Asian and Indian lady were at the pharmacy this evening and did not want to give information on my pickup, were loud and insulting when i asked questions.
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February 2020 by Danielle M.
I use this place because it's close to where I live but I leave every interaction frustrated and annoyed. English communication is poor. If you call ahead they are so busy cutting you off trying to get you off the phone that that don't listen and then ask you all the same things you just said. So for example if your medication changes dose-- watch out. They may ping your dr for the wrong one instead of just refilling the newest. They will also say your insurance didn't cover something when actually they didn't apply it-- so always double check before paying. The store is clean, but OTC items are overpriced.
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December 2019 by Moon Kersh
When I'm in the area the first place I go is the soap aisle, they do decent and deep discounts on products to make room for new stuff. Or what ever didn't catch on and sell. I try and stop by here at least once a month to check out the discounts and stuff like vitamins too. And also to try a different brand that's probably a better deal than the online stuff I normally grab. The PCP recently recommended that I get a night guard for my teeth. TBH I was overwhelmed by the selection of products they have for night guards. Oral b is a good brand, I'll stick with that.
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December 2019 by Liz Gal
money money money...that is what I felt they were interested for. workers do not seem happy nor the place treats you like other pharmacies I have been at, where you were a human not a walking wallet
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June 2019 by Kate Z.
I've never, ever (except once in 2012) bothered to go on Yelp and write a whiny review. I am taking the time and energy to do it on my day off because maybe there is JUST ONE PERSON I can save from the unnecessary rudeness of the pharmacy manager. If you're reading this, consider yourself saved. You're welcome ;) I'll admit I was in a crabby mood when I got there and it may have showed on my face, but that was no excuse to get borderline aggressive when I asked her (very nice and not at all rude) employee to provide me with a copy of a fax receipt. (I was tired of people who said they were going to "follow up" on stuff then didn't) I will travel out of my way NOT to go here even though it's really convenient. Such rude and unprofessional behavior from a manager and it's time she's called out on her behavior. Her name is Kavita Kamat. I don't feel bad saying it especially since one other Yelp user already called her out by name and behavior. Apparently this rudeness is her baseline. Done with CVS in general after this since it's not the first time I've had this kind of experience there, just the worst.
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May 2019 by Pee P.
Don't go here for a passport photo, they refuse to do it. They don't even call someone for help. Actually passport photo service is offline, if the boss is eating. Shame, unprofessional .
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April 2019 by David M.
Often doesn't have my prescription ready, even when it's on auto refill - in fact their auto refill schedule is messed up - often refills too early - they probably do that to make more money . And then meds are often somehow getting removed from auto refill. And sometimes there are communication problems with my doctor and insurance Co as well. Then there's the mile long receipts with coupons that only last a week on products I won't buy for a month or more - such a waste of paper.