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April 2024 by geruifang
I was ordering for a party for 50 people with different food constraints like vegetarian or no beef. The staff is very knowledgeable and helpful to help me order. I’d like to thank him a lot. The food ordered was diverse and delicious, and people were so happy!
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March 2024 by Morris Cramer
Terrible customer service. Avoid!!Ordered delivery. Driver left it on the porch without knocking or calling, and by the time I looked outside to see what was taking so long, the food was on the porch covered in ants. I called the store to ask for a refund and they pretended to not be able to understand me. I drove the ant-covered pizza to the store. The manager told me it was my fault for not checking the tracker on the website (website tracker also was not working). Eventually the manager agreed to give me a refund but said “we won’t refund you again next time.” lmao don’t worry, there won’t be a next time.
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February 2024 by Ricardo Garcia
Gave me acid indigestion.
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January 2024 by Crystal Ortiz
Was definitely disappointed with the service I received not once but twice when ordering online. First time I received expired icing for my cinnamon twists and when I complained they didn't offer to deliver so I had to drive back to pick up a icing that was not expired. Second time they forgot my soda when doing a delivery. I had to call the store and they eventually delivered me one but we're very rude on the phone. Food was good but poor customer service.
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December 2023 by Asad M.
I wish I could provide 0 stars. I picked up a meal after a long day and hoped to enjoy their garlic bites which I am a fan of. I opened the box, to find half of them were burnt. I had then asked them about it, to which they responded "no it's not burnt. They're cooked in the same temperature, that's how they are supposed to look" I then compared it to the other half which was cooked per chain standard, and they denied my evidence. Definitely will not be coming again. They also forgot to provide marinara sauce on the side once again.
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November 2023 by ARYA CHANDRA VARMA DIDDI
I ordered 3 pastas and a pizza and all three pastas were same like this. I called many times they did not answer my calls on Sunday late night when it wasn’t even busy.And requested driver to knock on door to give him cash tip but he left food in front of door and did not even knock the door. My food was sitting on the floor for 30 mins at 45 degrees.I used to work dominos but this is not the portion for chicken or sauce. Maybe team need better training on portions .
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October 2023 by Namit Girdhar
Waited 30 min at store and got burnt pizza. Crust is overcooked and burnt
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October 2023 by Ramya P.
So basically they burnt my pizza and didn't follow the instructions to cut it pie style which I selected in the app.
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September 2023 by Melinda Levenson
Just ordered and received my pizza and marbled brownie cookie, the cookie was completely charred on the edges but 100% raw and inedible. Called to see if I could have it redelivered, but was told I had to come pick it up. I tried to explain that I just had surgery and couldn’t drive, and the woman I spoke to responded with “you’re the only person that has complained about this item”, then proceeded to hang up on me. This was the most unprofessional phone call I have ever had. Save yourself some brain cells and go to Pizza Hut instead.
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September 2023 by Franchesca Graham
I ordered their marble brownie and a pizza for delivery. Pizza was fine but the brownie was completely burned in the edges and 100% raw in the inside. Absolutely inedible.I called them and the lady was extremely rude. She told me I had to physically drive to the store and return the food. I explained I just had surgery and could not physically drive or walk there which is why I ordered delivery in the first place. The unprofessionalism and rudeness of this woman when I told her that is something I have never experienced before. I started to tell her how inedible it was and could make someone sick. As I am talking, she HUNG UP on me. I will NEVER order from here again and I will be filing a formal complaint with the company.
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September 2023 by Franchesca V.
The worst customer experience of my life. I ordered their marble brownie and a pizza for delivery. Pizza was fine but the brownie was completely burned in the edges and 100% raw in the inside. Absolutely inedible. I called them and the lady was extremely rude. She told me I had to physically drive to the store and return the food. I explained I just had surgery and could not physically drive or walk there which is why I ordered delivery in the first place. The unprofessionalism and rudeness of this woman when I told her that is something I have never experienced before. I started to tell her how inedible it was and could make someone sick. As I am talking, she HUNG UP on me. I will NEVER order from here again and I will be filing a formal complaint with the company.
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September 2023 by Fuad H
We ordered a large 1 topping pizza.I specified half to be pepperoni and the other half to be jalapeño, since I do not eat pork. They cut the slices such that a couple of the slices contain both toppings. They should have cut it so each slice only has one topping. Subtracting a star from the review for this.Another star will be subtracted because I asked for some chilli flakes but they said it's chargeable. This kind of nickel-and-dimeing is not a good look.Overall, the pizza seemed fresh and decent, and the jalapeño was fairly spicy. Once I pulled up and pressed the button on the app, they broight out the pizza in less than 1 minute.
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September 2023 by Varun Gupta
Really bad store and rude staff.Out of basic things, service guy asked me for 1.25 cents for seasoning packets. Out of paper plates, cold pizza and burnt garlic bread.Their low rating is genuine. Don’t stop here
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July 2023 by bella h
Overcooked! All the toppings are concentrated in the middle and not spread evenly. Disappointing.
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June 2023 by Pablo Garcia
They are quicker than other Dominos and, IMO, the pizzas at this specific location (Caliente Dr) taste better than other locations. I always order a medium with pepperonis, red pepper, green pepper, and extra tomato sauce.
