Great Vape is an environment that welcomes all. They have been in the Vape industry since 2013, being one of the very first vape stores in the Bay Area. Their goal is to share knowledge of products and the industry, creating an environment where customers and staff can exchange information to provide the best vaping experience at the best price. Customers, whether new to vaping or experienced enthusiasts, will feel comfortable in this space. The reviews for Great Vape are mixed. While some customers praise the great selection of products, fair pricing, and helpful staff, others have had negative experiences with rude employees. One reviewer mentioned that the store used to be great, but lately, the customer service has been poor, with employees appearing annoyed and giving "death glares" to customers. Another reviewer had an issue with pods but was able to resolve it through good communication with a different employee at another location. Overall, Great Vape seems to strive to provide a welcoming environment and great products, but the inconsistency in customer service is a concern that they may need to address. Customers are generally satisfied when they encounter friendly and knowledgeable staff, but the occasional rude employee can leave a lasting negative impression.
