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December 2023 by shafiq fazl
Both times I had appointment their computer system did not work and I had to come a different time. I was quoted around $500 when I went to pick up my taxes I was charged $615 for personal income tax. My file was more complicated because I just moved to US. But the price is still too hight. But the bad rating is more for them still making mistakes on the forms like missing info on foreign account even through all data was uploaded on their web and making other mistakes. And after a month of noticing them of the mistakes there is still no resolution.
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December 2023 by Rachel Robinson
Worst service you can expect. The front desk associate or someone named Lisa does not have the patience to wait for someone to ask questions for a service they are going to pay for. Stay away from this location, they have no clue what they’re doing!
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October 2023 by Bala Ramachandran
Mr. Vijay Ganpule of H&R Block is Responsive, Knowledgeable and Cares for your taxes to be done accurately. I highly recommend him to my friends and colleagues.
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June 2023 by Steve Sulack
Friendly staff and taxes were filed. Needed to be very proactive to get them completed however, and multiple promised completion dates were missed. The district manager Debbie was a big help.
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May 2023 by Anirudh Koul
Relatively complex filings finished with ease, all aspects taken care of, along with advise for future. Have been visiting this branch for 10 years!
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April 2023 by Aditya
Mr Khalid (Hal) Kazi helped straighten my complicated tax case, very helpful, patient and kind Tax Professional. He didn’t give up the case because it got complicated, displayed good work ethic and took the extra time to be sure he’s doing the right thing. He explained how and why of what he did and he gave suggestions for the next year. Very thankful to Hal.
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April 2023 by Galina Shubik
Incredibly rude and unable to answer my questions (though I had an appointment and was expecting to get professional consultation in the dedicated time). Just kept saying “it’s somewhere there on the IRS site, you can search by yourself”When I asked for the manager, she showed up with the same phrase that I need to search for the information myself and left, not even bothering to finish conversation with me
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April 2023 by Thanks Very much
Fran Newton should be teaching other tax preparers how to do the job right.
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March 2023 by William Armenakis
Excellant tax preparation by my preparer Sharon Fang.
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July 2022 by Brandon
Very very rude and never return phone calls. They were great in 2021 now I come back in 2022 and they have horrible service! The tax preparer was in a wheelchair and was very rude to my mom. He slapped the paperwork down on the table and said you don’t make enough money to file taxes. She told me that she would never want her taxes done by him anyway. Now I called in separately to get my taxes done never got a phone call back and whenever I try to call him it says leave a message. The girl I talked to treated me like I was a burden to her for doing her job and acted like she told staff to call me several times as she stated several times which is a total lie because my phone has been on for months and I have not change my number at all in 10 years. Rude. There is no reason why somebody I’m paying should be this rude to me.
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July 2022 by Fahim ur Rahman
Jayesh Amin is really unprofessional. Don’t go with him. He kept me waiting for 20 days and during filing when my case got complicated he refused to file in last moment.
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May 2022 by Parag Shah
Huge thanks goes to Jay Amin for helping me file amendments for 2 tax years to resolve a complicated tax scenario involving foreign stocks. Having received a letter from the IRS incorrectly, Jay was quick to analyze the situation, develop a response, and actually ended up getting an additional refund for me along the way! I had always done my taxes through TurboTax, but now I truly understand the value both Jay and tax pros at H&R Block provide, which software itself cannot.
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May 2022 by Lindie McIntyre
I've been going to the same tax advisor for over a decade and every time I'm treated professionally and personably. My taxes are prepared on schedule and everything is explained clearly. I will be back again next year.
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May 2022 by Geeth Makepeace
I made an appointment at this location online and the appointment was accepted. I get a call 40 minutes before the appointment to tell me I was on a waitlist and that the appointed was not accepted. Awful service and very unprofessional. Will not use H&R Block for any tax matters. Will use someone that values my time and won't waste it.
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April 2022 by David W.
I made multiple appointments via this H&R Block and they kept getting canceled near last minute. Once was because they claimed they couldn't do video appointments (even though there was a video appointment option on their scheduling portal) and another time they called me 15min before my appointment, and then wouldn't respond when I tried to connect at the actual scheduled time. Really frustrating that we couldn't even establish communication.