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November 2023 by Irina Utyanskaya
I like this shop. The staff is friendly and helpful. Fruits and vegetables are very good (in my opinion, better than in Safeway).
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November 2023 by Devin Walentiny
The self checkout systems need to have a config update. They shouldn't take focus away just to scan a membership card, which if you are trying to scan things quickly, you'll scan an item instead and put it on the scale. This creates two errors, a mis-scan and an unknown item detected. Easiest solution would be to ask for the card when checking out, not during.I would also advise the attendants how scales work. She thought just because I stacked my item on each other (easier to pick up) the items on top won't be detected. So she just smacked them off of each other and made the whole thing seem like my fault.
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October 2023 by Vanessa G.
Every time I come here it's a very unwelcoming atmosphere. It sucks that this is my neighborhood grocery store. Sometimes i go out of my way and drive a extra couple of minutes to el Camino real to go to a different grocery store. I do not want to be surrounded by rude grocery store workers/cashiers. I enjoy buying things to cook and bake but this store just sucks the experience.
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October 2023 by Gigi D.
Sadly prices are so very highBut I do like the stores I love the sales and workers are polite
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September 2023 by c vs
Who wants to go to a grocery store with No shopping baskets (because of “theft “ ) and no carts available outside or inside. Please love yourself and go somewhere where you can shop with the amenities you deserve and spend your hard earned money somewhere else since the management cares more about the loss prevention of their baskets than a nice / normal shopping experience
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August 2023 by Brett Witteck
This location has its good and bad days.The staff is friendly. I enjoy the people when they have a second. Seems short staffed often though.No one present at self checkout often. That person is critical, but not always present when situations arise at self checkout. These happen for a number of reasons, item removal, mistake product, no result found, coupons, sometimes because the machine thinks something is up, someone didn’t know you couldn’t do alcohol says at self checkout. Both the people and the machines need the self checkout person to be around.Prices keep rising on a lot of products, which is just stressful.The handcarts are often missing, stolen or broken. I’m not a full size cart person so that’s irritating to experience.Pretty easy to find rotten or molded fruits and veggies. Carefully examine what you pick up cause I’ve messed up a time or two and got back with bad news.Overall, the store needs TLC from the top down because the people are doing the work, but there are not enough staff and highly doubt they get paid enough.
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August 2023 by Shenglei Mao
One of the female stuff is very rude, she won't give me a plastic bag and say its supermarket wide policy that need to first scan every items before she can give me a plastic bag. This happened to me 2-3 times during Saturday night when I go there. This cause so much inconvenience and I never heard such thing in any other supermarkets. Will never go back to this supermarket again.
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August 2023 by Rae Bravo
I love their deli. The chicken, Caesar salad, the bbq wings & the garlic parmesan pasta is so delicious. This deli way better than Safeway.!
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July 2023 by Meeta A.
Good store, has most things you might need on a day to day basis.But the staff is bad. They kept talking amongst each other even though there was a huge queue at the billing counter.
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July 2023 by Richard Zhao
Good deals from a chain, but honestly some of the workers here are pretty unpleasant. A few times i've been at the checkout and had to spend a lot longer than i wanted to because the cashier was chatting with a friend or a regular customer. I'm just standing in front watching them laugh and talk. It's pretty awkward. Then they'd just look at you as though you're an inconvenience. Really annoying. The self-checkout isn't much better either especially if you need help from them. But it's a Lucky's so I guess I shouldn't have expected much more.
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July 2023 by Eating And Living Well U.
Freaking racist employee that works at the produce dept. If ur not Mexican or white expect her to yell at you to not chuck the cover of the corn. I wasn't even removing the peel. She.was yelling at a paying customer several times and making a scene. So if you're okay being yelled at as a customer come hereVfv
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July 2023 by Visioncare S.
I have never in my entire life been treated as TERRIBLE as this stupid store!!! Freaking racist employee that works at the produce dept. If you're not Mexican or white expect her to yell at you to not chuck the cover of the corn. I wasn't even removing the peel. She was yelling at a paying customer several times and making a scene!!! After the 2nd time reprimanding me like a school child I ASKED HER WHY SHE IS targeting me? Is it because I wasn't WHITE OR MEXICAN? So if you're okay being yelled at as a customer come here. COMPLETELY TERRIBLE. I shop at SAFEWAY all the time and they NEVER as rude as it is here. When checking out the lady yelled at me for not knowing how to use their app either. SCREW THIS their dumb 9 cents corn isn't worth the GRIEF!! I rather go to safeway and pay 25 CENTS ANY DAY.
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June 2023 by Eric S.
I happen to see the reviews and thought that the reviews were dated and did not reflect my recent experience. Good location. Easy parking which is important. Has everything I want. Clean and wide aisles. I am used to self checkout and I usually don't have to wait for more than a few minutes. The plaza has Starbucks, Wells Fargo ATM, other small stores.
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May 2023 by Kevin McMurtrie
Not one of the better supermarkets. They carry a lot of identical white-label products, especially in the dairy section. An absolutely minimal staff hurts everything - broken self-checkout, long lines, missing stock, and lots of shoplifting. Their only advantages are being near a large residential area and having more items than the nicer 7-Eleven.
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May 2023 by M Blaylock
This location has been pretty consistent over the years. Some things have degraded over time though. Problems that come to mind:- Problems with derelict, busted, and missing shopping carts.- Stopped selling staples like parchment paper and slow cooker bags.- They started taping up their bread in a **really** annoying way with the opening having two layers of tape. If you can somehow open the bag without shredding it, there is no twist tie or clip for resealing it.- Playing straight up religious pop/rock sometimes over the loud speakers.-They got rid of their produce scales. You'll have to guess how many pounds you'll be paying for.