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March 2024 by Elizabeth P.
Self check out... Really? Don't care for this. I asked a worker if all registers were self check out, she said, " yeah, it's been like this forever"...lol not really forever... I was just in here a couple mo ths ago.. I love Michael's, but this self check out only option SUCKS....
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March 2024 by J M.
This location has never been great in all seriousness. The lack of selection in the yarn, and crochet/knit depts have always been an issue. They seem to focus stock priority on Cricut and scrapbooking. Will not be coming back now that they moved to all self checkout. It was hard enough to find an associate before to ask for assistance but now no one is in site except to monitor the self checkout. Unfortunately this is why so many people have moved to purchasing online.
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February 2024 by Amit Rajgarhia
Michael’s is great but more expensive.
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February 2024 by Sharon McGill
You want me to check myself out? No way! One reason I like to shop Michaels is because of friendly employees. Give me a big enough discount I might use self check. But I doubt it!
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February 2024 by Lucia Valdez
My experience is not very good, in the cashier area there is little attention to cashing out and when inflating the balloons for the party they say there is no gas
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February 2024 by yomi matsuoka
DIY lovers' go to place
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January 2024 by a hill
Great place to find crafts
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January 2024 by Aprajita Jain
These stores need a cosmetic refresh! Great inventory but very outdated display.
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January 2024 by Anbe Sivam - அன்பே சிவம் Productions - Siva Velusamy
good place for artist
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January 2024 by John W.
I don't often go to Michaels and today realized why. I went in hoping to have a 16"X20" oil painting framed as a gift for my son (his mom painted it). I went to the framing area and waited about 15 min for someone to show up and then hit the button for service. 10 mins later, a woman emerged from the back room where framing materials are kept... she said she had to do something at the front counter and would be right back. She was apparently the "framing person" and was in the room the entire time. I must have worn my invisibility suit today... 30 min later after no contact from anyone, within a few minutes 2 other employees passed by asking if I needed help. I said yes. They both just walked away as thought I didn't exist. Amazing. I felt like I stepped into the Twilight Zone. Zombies would have been refreshing at this point. It was clear they didn't want my business so after 40 min of no help I decided to leave. As I was walking out the door there were 3 women at the front counter and not a customer in sight. As I walked out, one woman said "sir, she'll be right with you", to which I replied, "I'll come back when you're not slammed". I would say these people are incompetent, but they don't rise to that level. I was perhaps 1 of 5 customers in this huge store, and no one had time to help me. They just didn't seem to care. I've encountered some businesses who have no concept of what customer service means, but these folks take the prize as the worst place to shop I've seen in 30 years. I had a retail store once and hung a sign on my wall that said, "Of all the people who will never enter my store again, 10% will move away, 6% will prefer someone else's products, and 84% will never come back because I didn't say hello to them in the first 30 seconds. Customer service is actually quite simple.
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January 2024 by Eileen Cho
This has been my go-to Michaels for a couple of years now. It's always clean and well organized so I have no trouble finding what I want. But sometimes I do get lost when I'm looking for a craft material that I've never purchased before and I would ask employees; and I don't know what's their magic but they will always know where it is! Even the aisle numbers hahaha. Also as a cherry on top, the cashiers are always lovely They are so nice that I've never left the store feeling unhappy or unsatisfied.
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January 2024 by Jenna Tapiz
Love it!
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January 2024 by Rich C
All your crating need in one place! Make sure you print online coupons
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January 2024 by David Choate
People friendly and helpful and lots of parking easy access for handicapped
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January 2024 by Awais Imran
Jake was super helpful. Guided us on framing a couple of paintings and fixing the glass on others. Patiently answered all our dumb questions. Give him a raise!