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November 2023 by Anthony Stotesberry
I used to go to Economy Lumber in Campbell and they are pretty good but often they have recommended me to Pine Cone Lumber when they don't have what I need. So far Pine Cone always has what I need. There yard and store are very nice and the customer service was above and beyond friendly. I highly recommend them. -AnthonyOwner(American Quality Roofing)
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October 2023 by michael noonan
Pretty big limber yard nice folks
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July 2023 by Jim H
Worst return policy I have seen in a long time and quality is not great. I returned 3 items purchased 2 days prior. They inspected them and then wrote up a ticket but didn't process the refund until later. When I looked it up on my credit card account I saw it was short, called them and asked if there was a restocking fee...yes, 25%. Nobody mentioned that to me, they said there is a sign posted but I don't recall seeing one. Also, this place retrieves the material for you, it's not like Home Depot where you pick your own boards. When I got home I found that one redwood 1 x 8 that they gave me was almost completely black on one side. Some other boards are loaded with sap, I wonder if they'll charge me the restocking fee if I try to return them.
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June 2023 by Tim Chen
It was my first time there. All this time, I did not know it was there. I was really surprised how much stuff was there. The people there were friendly. I called before I showed up. The gentleman was very helpful over the phone. When I arrived, he shook my hand and welcomed me when I told him that it was my first time there.
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June 2023 by Daniel Lewis
Great service!!!!!!Fair price!DeliveryAwesome selectionWhat more could you ask for!
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June 2023 by Ashish K.
Very expensive items. Charge arms and legs for restocking. Stay away from them. I purchased wood for a deck because my handyman asked me to do so. I quickly searched lowes and found that pine cone was over 30% more expensive. I canceled the order within an hour, but they still charged me over ~18% restocking fees.
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January 2023 by Steven F.
We had a very complex comic book shelving project that my father-in-law was undertaking, and these guys at Pinecone lumber were simply awesome. They cut the wood to size for us, and everything was on time, actually early, and we were blown away at their professionalism in terms of helping us with our project and the dimensions. Highly recommended
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October 2022 by F. Marques
They always have what I need, and they are professional no b.s.
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October 2022 by Rico P.
Great customer service and delivery in a timely manner. Fair pricing and wide selection
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October 2022 by B S T
Tom is the MAN!Doing a retaining wall for a friend with silly requests. Tom had no issue answering every question and taking the time to understand what they are asking for and finding a solution. My dude!
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July 2022 by B ST
Tom is the MAN!Doing a retaining wall for a friend with silly requests. Tom had no issue answering every question and taking the time to understand what they are asking for and finding a solution. My dude!
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November 2021 by Dave N.
This is the best lumber company in the Bay Area that we have dealt with and I have dealt with a lot of them. Their prices, quality, service and advice is the best. And they keep their word and deliver on time. Jim is a vert rare owner who sincerely cares about his customers, how to do the job the best way and how to save you money! A very rare guy! I can not recommend them enough.
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October 2021 by Han-Ping Chen
Bought some plywood for my side wall in Pine cone lumber. They are one of the few lumber place that carry 8 ft tall ply wood in the area. The staff were very helpful and professional. Will go back if I need lumbers for my future project.
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September 2021 by Peter F.
This was my third visit to pinecone lumber. On one of my previous visits I spent $3000 on cedar lumber. I came back today to get a similar quantity of the same lumber and was treated rudely by the receptionist. My little pup yipped couple of times coming in the door out of excitement at being in a new place and she turned to me and rudely squawked "Oh no, we can't have that in here, we can't hear on the phones with your dog barking. " I ended up going around the corner to Lowe's and got and identical quality of cedar lumber for a third the price or less. Pinecone will not be seeing me again. It's one thing to be rude to me but to be rude to my dog is unacceptable. Obviously this woman hates animals and probably small children as well. Below is my receipt from Lowe's to prove my claim about pricing.
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August 2021 by Dave Harriman
Good store, a little busy on Fridays.
