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March 2024 by Kimmi J.
I was in the area last weekend and stopped by to check out Ross because I usually like looking at what they have available and have never been to this location. I did not like how all the employees followed me around and did not talk to me at all. I was looking through the clothes aisles and one of the employees stood right behind me while I was shopping! I'd go to another aisle and the same employee followed me and that was frustrating. It makes me uncomfortable when I am just going about my business and browsing. Not everyone is out to steal- being a paying customer. I found a big cat bed to buy and tried on some clothes too. I did purchase items but I really dislike going to a store where employees follow you and stare at you and especially don't even talk to you or acknowledge you or say Hi, or not even try to be friendly. There's no reason for that when you are just trying to shop.
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February 2024 by a hill
Great place to shop.
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January 2024 by Carlos Augusto Quiej tacan
Very professional staff
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January 2024 by bulbul kachroo
Nice place for clothes and home accessories
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January 2024 by Mirza S. Baig
Very good place reasonable prices
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December 2023 by Claudio A.
Salinas branch, prices are the same on Christmas items two days after Christmas, ridiculous, No other store here in town are doing that
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December 2023 by Katherine
Very musty smell inside and it’s hot every time I go regardless of time of year. Seems like limited stock of kitchen items at this location
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November 2023 by Devendra Alimchandani
Great Staff, Lot of material over packed. Good collection compared to other Ross locations.
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October 2023 by shahriar m.
My wife and a 6 month old baby were there and wanted to use the bathroom and she was told " there was no bathroom" is that legal to have an establishment with no restroom . This place needs to be shut down. Either they have a bathroom and they are denying customers to use it or they don't have it. Either way , they need to be shut down. It's ridiculous.
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October 2023 by Vanessa ..
This was one of my favorite ross stores until last week. A customer wanted clarification on a transaction that was made. After the customer asked another spanish speaking customer for clarification on the return she made, the cashier decided to laugh about her with an another customer and openly say "maybe she should learn english". As a english language learner myself, I was extremly offended and displeased at this cashier's way of handling this situation. I understand that a language barrier prevented the customer from clarification, but the fact that this employee thought it was ok to make fun of her and make racial comments about her not knowing english is very disheartening. Shame on her for saying such wrong and disrespectful comments about a customer. I didnt catch her full name but I know it started with a L.
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October 2023 by Marianelly M.
Ive lived across the bay area to San Diego and this is by far the worst ross I have been to. The staff is rude, they act like they don't hear you when asking a question, it smells in the store & as far as shopping with your kids just go somewhere else. The bathroom has been "out of order" for the longest. You are better off taking your money somewhere else.
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October 2023 by La hija de nadien “La Hija De Nadine”
Great deals and prices they have alot of beautiful fall stuff which I love because my favorite season is autumn thank you
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October 2023 by Subramanian R
Second grade dresses. Shoes price is less and good models are available for men. Girls have more options.
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October 2023 by Jandy Armenta
Store very slow tonight and I shopped then left to go back outside so my husband could go in to shop. We have a truck full of wood outside and didn’t want to have it stolen. He asks meanwhile he’s in there to use the restroom. First they don’t know if they do or don’t have restrooms then he finds them and he asks again and they say they don’t have any and then he points to them and emploee says oh but walks away. Then he asks the security guard out them he says they aren’t working. Your employees should (a) know if you have restrooms and (b) if they are working or not. He was ready to spend about $500+ at your store after using the restroom as he needs clothes and gifts for a trip. He walked out with nothing! Good job employees. On that note the black lady cashier (sorry I don’t know her name) gave me excellent service so the star is for her! Everyone else…. Get your stories straight and walk the store to get to know the store layout better.
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October 2023 by K M
Never have I received such terrible customer service like I did at this location. Martha who is supposed to be the manager or supervisor was incredibly rude to the customers and has no manners. As the leader of the store you need to be a role model and show kindness and respect to others. I am sure she wouldn’t like to be treated the way she treats others. All other employees were kind and respectful. Martha I hope you find comfort in whatever it is you are dealing with so that you don’t continue treating people the way that you do.