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October 2023 by Robbert E.
Recently had my car serviced here and appreciate that the team is very responsive and nice to work with. Their pricing seems inline with the service received.
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September 2023 by Miguel Angulo
Great group of people!! Took my 850 turbo in to diagnose a check engine code I had and they got to the bottom of the issue. Ordered the parts I need and happy to know what my root problem was. A little on the pricey side but experience doesnt come free… def coming back here again for anything beyond my skill setService: Auto engine diagnostic
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July 2023 by Elizabeth S.
I've brought my 2012 Volvo to Scandia Auto for about 5 years now. I intend to keep my car running for a long time and with the excellent service I receive here, I will be able to do just that. The mechanic's service is always great and Linda (front desk/billing) is professional and kind! Whenever something with my car needs to be done "in the future", I am given a heads-up so I can be aware and know in advance to schedule it. I've gone to other Volvo specialists where I've had to pay double for the service and wait twice as long for my car. I'm so happy I found Scandia Auto!
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June 2023 by Brad Greer
I found Scandia Volvo after a disappointing misdiagnosis from our regular mechanic. I wanted Volvo specialists without having to go to the dealership, and I am very glad to have found them! They were super helpful and didn't charge me extra when the problem turned out to be more complex, and thus take more labor, than expected.
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June 2023 by Gadi Aharoni
Everything was perfect. Booked an appointment. Was accepted with a friendly face. Service performed well and on time. Collection of car was as best can be expected.
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May 2023 by 钱笃诚
Got my S90 repaired earlier this year. The staff are super knowledgable, helpful and willing to provide different options with pros & cons explained to you. I can also tell they have a great passion for Volvo cars. I can fully trust them due to their expertise and passion.
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April 2023 by Ashley Marie
Efficient and effective service! Stopped by without an appointment and was happy they had time to see me and change a light that was out all in less than 15 minutes.
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April 2023 by Maria V.
If there's a lower rating than 1 star, I would give it to this place. I called & spoke to a woman on the phone, who admitted she's not a mechanic. I told her that my 2003 XC is showing error codes & would like to speak to a mechanic. She tells me their mechanics don't diagnose cars on a phone call & that they don't speak to customers who has questions. I didn't ask to diagnose, I want to speak to someone as to what the codes may mean. She tells me that the dashboard "don't have codes"!!! This is a rudest person I spoke to in a long time! Not very helpful at all. Maybe they don't need customers. I don't know how they last in this business. It's good i called first before deciding to take my car there. DO NOT USE unless you want to be treated crassly and abusively. Here's my response to the business owner's comments on this review: I did not ask for a diagnosis on the phone. I simply ask to speak to a mechanic who may know something about the alert on my dashboard to get an idea. I've done this in the past with other shops. Never been spoken to as rudely as the woman I spoke to at Scandia. She needs some customer service, LISTENING skills & communication training instead of you misrepresenting what happened. In fact, I called Swedish Volvo Care & got a master class in customer service from Walter! He made me aware that there's a current recall on the code I got, & sure enough his advise is informed & really helpful! Take a lesson from them! I will advise Volvo owners to go to them instead!
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April 2023 by Lizzy Martin
Been bringing our Volvo here for a few years. Great and fast service! Fair prices. They always communicate what needs to be done and why, and then do what they say they will when they say they will do it. If you’re looking for a great service place, this is it!
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March 2023 by Liz
Been bringing our Volvo here for a few years. Great and fast service! Fair prices. They always communicate what needs to be done and why, and then do what they say they will when they say they will do it. If you’re looking for a great service place, this is it!
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February 2023 by Onur Cinar
Their estimates are precise. Honest and reliable repair shop that I trust for our car.
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August 2022 by Lenore Swan
Great, on-time service. Linda is AMAZING!
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July 2022 by Craig Smith
Serviced my SPA XC90 here.Seriously awesome shop, great experience end-to-end. Very different than the traditional dealership experience in the best way. No sales person asking if you would like to "upgrade" your vehicle or value it for a trade-in, just Linda and her stellar team of techs. Very knowledgeable, and direct. Thank you Scandia Team!
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June 2022 by A_n_d_y_H
First time using this shop for my 2018 XC90. Linda is super nice and very responsive to my questions about pricing and scope of service when I was scheduling my appointment. I requested to get an early morning appointment so I could be the first customer of the day and get the car worked on quickly. Linda accommodated my request, and it only took them ~2 hours to complete a 60K mile service for me. With the fast and wonderful customer service, plus a much more reasonable price compared to the dealership price, I highly recommend Scandia Auto Service if you have a Volvo.
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March 2022 by Whitney L.
Scandia auto service is absolutely amazing! I came here after I had a terrible experience with my local dealership and Auto Aid took better care of me than the actual dealership that sold me my car.Everyone on staff is super friendly and you can tell they have a positive company culture. It's so easy for women to be taken advantage of in the car space and I can say that I 100% trust Auto Aid to always be honest and never try to falsely upsell me. I've had my car serviced here twice so far and I plan to continue coming here. I've never had to use their waiting area but it's always very clean and well taken care of. Most mom-and-pop shops have gross waiting rooms that are super uncomfortable to hangout in. They really take care of that area and that shows that they invest in a good customer experience, which is something I really appreciate- even though I don't use it. Totally recommend!
