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September 2023 by Martha P.
I don't recommend this shop, totally none trust ppl, prices high, service poor.I went there , they fixed problems that my car didn't need, the main problem they didn't fix it, they give 2 diagnostic wrong.I think they stolen my parts car, I'm not recommend them, if you go there is under your own risk
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August 2023 by Jing Huang
Moe help fixed my engine shaking problem which is nice. But later on I realized the money they charged me is absurdly high. They charged me 34$ for each single spark plugs and 189$ for spark plug wire. I went to another repair shop and they told me they only charge about 13$ for the best spark plugs on my Miata and about 60$ for spark plugs wire.I would only suggest this shop if you live near it and your car condition doesn’t allow you to go to another.
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April 2023 by John
Moe and Ali have lovable personalities outside of work, but they are unethical businessmen and have subpar mechanics. They exaggerate how great things are, and minimize how costly, unsatisfactory, or inconvenient things are. They constantly leave out details or fabricate stories when it serves them. If they say that someone is a "friend", they probably just met them or they barely know them (they called me a friend to someone else right after our first conversation). If they tell you to wait for an hour, it will be several hours. If they say, "It is probably just this", it probably isn't. They earn your trust at first, but abuse it later when they see fit. I know for a fact that at least one of their long-time customers doesn't trust them at all. They charge $200/hour, which is unheard of for a normal repair shop. They care about money first, their reputation second, then the customer third. DO NOT TAKE YOUR VEHICLE HERE IF YOU CARE ABOUT YOUR HARD-EARNED MONEY.
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January 2023 by Anna C.
Randomly called nearby auto repairs as I had a plastic flap hanging down from underneath my vehicle that would drag on the road and kick up gravel (result of driving over curb and the recent flooding from all the rain). The manager here told me to come in around 3pm since all his workers were at lunch. When I came in, he immediately put my car on the lift and secured the plastic tray with new plastic bolts with no charge. I was so surprised as I know many auto repair and mechanic shops will try to nickel and dime you for every little thing. Mr. Dastgah and his staff were all super helpful and kind! Definitely coming back here for my next oil change and maintenance!! Thank you, Sunnyvale Auto Shop!!
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September 2022 by Kevin Marshall
Mo was nice enough and the work on my car seems ok, but the prices they charge here are absurd. They put around a 3X markup on parts, and charge extremely high rates for labor. Ended up charging me more than $2,100 to change an AC compressor, which is just ridiculous.Services: Air conditioning
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May 2022 by David Sheffield
Sunnyvale Auto Repair has been my go to repair shop for three years now. Their charges are reasonable and the guys are polite and professional.
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October 2021 by Wei Z.
I got very great experience here. Check Engine light and some other lights came on and my car didnt start well. I came here without any appointment seeking for emergent help. Guys are so nice and helpful. They did a check for me and share the results. They told me that it is possible caused by a defective battrry or more serious system problem. They suggest i got battery to be replaced first since my cutrent battery (purchased in costco)still have warranty. I went to costco and purchased a new battery. And it takes less than 20 mins to get the battery replaced and tested. My car works great again. I asked how much i should pay. It ends up i just need to pay 30 for the battery installment fees. At last i went to costco to return the old battery and got refund. I am very glad the issue which appears so critical can be resolved in just few hours with 30 bucks. I hihhly recommd this place
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September 2021 by bret willat
Driving up to the Bay Area with a Ram 4500 truck. Departed very early from San Diego County. Over the Grapvine into the valley turned on the A/C. It was warm. Tried everything we could think of, but no use. Fortunately not too hot and was nice with windows down. Found Sunnyvale Auto Repair, checked the excellent reviews.Gave a call, talked with Mo and was told bring it in and he would take a look, but might take a bit. Arrived about 12:45 told him I would wait. I am a disabled vet and had my scooter. Mo had the a/c system looked at and explained what would be needed, checked parts and estimated the cost. I explained I need the truck tonight. He could not promise but would try his best. We talked and I could tell he is honest and would follow through. If I had not been confident in Mo, I would have waited until I got home since people were depending on me. He had one of his team drop me off with family in my truck with instructions to return to the shop just before 5.One of the parts was to be at the shop at 3 pm. Turned out the 3 pm part was not going to make it. Mo sent his driver all the way to Oakland to get it. That is real customer service!The entire job was completed before 5 pm as Mo said. The Air is so cold that I will not be taking any male polar bears in my truck.I am very aware of good customer service and excellence in auto repair. Mo and his team really performed 5 star ? service across the board.
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May 2021 by Jacob B.
I made a help just to review these guys. They are AWESOME, they actually care about the customer and their car. Recommend to everybody!
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May 2021 by Gaosan L.
Nice place! I bring my Audi R8 here to install side skirts, they were able to install it in a very short time. Technicians are very friendly and professional, they put good protections during work to protect painting of my car. The chassis of my car is low, but they were able to find smart way to lift it to install the side skirts without risk of damaging anything. They also helped me to scan the warning codes of my car, Josh helped me twice on that, he is a super nice guy, always willing to help. The owner of this shop and his brother are great too, they have enthusiasm of cars and are able to handle and work on luxury cars. Thanks.
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April 2021 by Lisa Hardwick
Fast and friendly service at a great price!
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April 2021 by Gabriel K.
Javier is the man and so is all his staff! They are very knowledgable and very people friendly. Dont be afraid to ask them for service requests other than simple oil changes. They will fix anything you want or concerned about. I brought my Classic El Dorado in and they fixed the Turn Signals, and noticed minor and major details that other mechanic didnt inspect. They treated my baby like it was theirs i felt very comfortable with her being there. Shouts out to Premiere Auto!! Javier Roberto Jose Sergio all of yall Get my utmost Respect !!
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March 2021 by Anna Milada G.
Fast and reliable service, Javier took really good care of my car.
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February 2021 by Brandon Lariz
Best prices and best quality work
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September 2020 by Christian D.
This place was great! Great service and great attitude. Javier was very welcoming and made me feel like a friend and not a customer. As a Mechanic/Car Fan myself I was very impressed with the amount of knowledge and willingness to help. I had new brake pads that I just had bought and needed to replaced (didn't have time to do it on my own which is why I brought my car there). Unlike other places, They were willing to take my part that I bought and trusted and they were willing to charge me for just the labor. So far all the other shops I called didn't allow outside parts. (Which is understandable from a Liability standpoint) All of the staff members were wearing Gloves and Masks which made me feel even safer and they had a plexiglass window up separating the front desk and the customer side. After all the work was said and done I got in my car and drove away with confidence knowing that quality work was done and my car was taken care of. I'll most definitely be coming back for any future needs.
