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October 2023 by Ziyue Sun
They only wiped out the dust, kept the mud dots on the window, which is far from clean. They said they cannot do detail, but even I can clean them with the cloth. They should at least finish what is listed on the menu.
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September 2023 by Puneeth Reddy
Worst car wash and service ever. Did a touch free car wash and it didn’t clean anything at all. Asked them to re-do with a soft touch wash and they said they couldn’t do anything about it. Very bad customer service.
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August 2023 by somit bhattacharya
I have been to many car wash places and honestly, living in the Bay area my hopes are not super high - any decent work would do. This place is way subpar than other places in the vicinity of Sunnyvale and Mountain View.They just rush to get the things to go away. I went on a Friday evening and there were not many cars, still the cleaning crew couldn't deliver what can be called a decently washed car.I definitely lost 35 odd bucks but it's a good lesson for me and a clear note to avoid this place. I hope that the management takes cognizance of this and the course corrects themselves. Else good luck.
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June 2023 by Nathan M.
Owners have no integrity. Car wash broke my windshield. Had witnesses including one car wash employee. Also had video from the car wash that supported my claim, but they wouldn't give it to me. Manager refused to give me their insurance info. They were combative and rude.
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June 2023 by Kelly Huang
Big price jumped. The cheapest one is $24 which took less than 5 minutes. They no longer honor the points I collected for a complementary wash.
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June 2023 by Anand Inani
Nice economical Full Service car wash. They do a good job even with the Basic wash. Used to have a points system that would give a free wash every 6 or 7 washes which was a great deal. Also used to have Tue and Wed specials which do not exist anymore either. Be fabtastic if they bring these two features back!
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June 2023 by Ratna J.
Great value and quality is great for the priceNo appointment needed. Line does get long so go during morning/early afternoon
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May 2023 by Angelo Welihindha
I paid for the priciest $20 car wash with the "triple color foam" to get my car clean AND ease the crying tantrum of a small child; a child that loves all the color effects of a car wash. But no, there was zero color -- just a regular was with some colored overhead lights. Don't bother paying for the upgrade car wash -- just get the basic one. I feel let down, so does my kid.
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February 2023 by Soroosh Hassanpour
very happy with their car wash service.
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August 2022 by Vicky N.
I didn't know the washing machine had been broken for about 3 months. they only had 2 employees working at that time . I hope they will hire more staff because working like this is very hard, it is difficult to satisfy, especially the fastidious customers.The car wash price here is quite good, $21.99 ~ $22. my car is an SUV , quite big and tall . I feel they take a lot of effort to complete .Whenever I wash my car at a gas station, I don't have high expectations. 5/5 is enough. I think with my experience when coming here, and as the last guest of the day, I rate them 8/10, compared to my initial thought. I hope everyone understands for the person doing this work. I don't care about the car to every millimeter, just good look was acceptable, because when the car rolls over, it will definitely be dirty again.
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July 2022 by Amin K.
Damaged my tire and told me to fix it and send in invoice. Once i sent in invoice they said we are not paying.
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July 2022 by Grace C.
I should've checked out the reviews prior to coming here. I've driven by this car wash multiple times over the last few years and it always looked busy which is why I assumed it was a decent car wash. They have 4 different wash options to choose from but they currently only do a hand wash for 21.99. The car wash guy did a thorough job inside as far as vacuuming and cleaning up the dashboard. The outside was just ok. He got my wheels and tires but he missed a lot of water on my trunk and around the side mirrors. He also didn't get all of the gunk off my windshield. Since I was short on time and the car wash wasn't super expensive, I didn't point out all the things he missed. I probably wouldn't go back again unless I had the time or I had no other options in the area.
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May 2022 by Shiva Pathak
I went for ultimate car wash. The wash was terrible, they did not clean properly. Never ever go there!
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March 2022 by Rahul G.
Horrible experience. Wish zero rating was an option - Locked the car without apology and then started yelling when AAA came in to open up the car. Horribe business owner, hope you reconsider running a business like this.
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March 2022 by Amy P.
This is a horrible car wash! Don't be fooled by the name it is a car wash run out of a 7-11. Horrible service, horrible quality, long weight, no customer service!!!